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Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time{"h1": "Lead Site Reliability Engineer", "p": "As a key member of our team, you will be responsible for setting standards for observability, building and maintaining tooling and automation to enhance the reliability of our platform, and working closely with product engineering teams to achieve optimal reliability outcomes. ", "ul": [{"li": "Collaborate with...
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Reliability Engineer
2 months ago
Job Summary
We are seeking a highly skilled Site Reliability Engineer to join our team at PayPoint plc. As a key member of our platform engineering team, you will be responsible for ensuring the reliability and scalability of our payment systems.
Key Responsibilities
- Collaborate with product engineering teams to improve the observability of their applications and ensure seamless payment experiences for our customers.
- Create and maintain standards and ways of working that promote the reliability of our platform, ensuring our payment systems are robust and dependable.
- Promote a culture of accountability and ownership by creating tooling and automation that allows product engineers to effectively operate their services in production.
- Provide primary on-call support for applications where appropriate, ensuring timely resolution of issues and minimizing downtime.
- Work with product teams to balance new feature delivery with well-defined service level objectives (SLOs), ensuring alignment with business objectives.
- Proactively monitor production systems to identify and remediate potential performance problems before they materialize, ensuring optimal system performance.
- Stay abreast of emerging technologies and industry trends to recommend and implement innovative solutions that provide a competitive edge.
Requirements
- Software development skills in one or more high-level languages, preferably C#/.NET.
- Experience in a similar role at a company with a distributed cloud architecture.
- Experience with containerization and Kubernetes.
- Knowledge of good SRE practices and ability to help shape the outcomes for this role.
- Knowledge of good platform engineering practices and ability to help shape the outcomes for this role.
- Experience providing on-call support for real-time systems where downtime has a significant impact on customers.
- Ability to make pragmatic, risk-based decisions that balance commercial objectives with non-functional requirements of the technology platform.
- Exceptional communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.
What We Offer
- A rewarding experience working with a leading payment solutions company.
- A range of company benefits, including holiday purchase scheme, on-site gym, online benefits portal, and more.
- Opportunities for progression and development within the company.
- Contributory company pension scheme and private medical insurance.
- Life assurance and critical illness cover options.
About Us
At PayPoint plc, we are committed to creating an inclusive culture where everyone can thrive and feel a sense of belonging. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.