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Business Development Manager

1 month ago

Northallerton, North Yorkshire, United Kingdom Loungers Full time
Assistant Manager Role

Lounges are unique environments that thrive on exceptional team members. As an Assistant Manager, you will support the General Manager in maintaining high standards across the team, delivering 14 great shifts to ensure customer satisfaction. Your responsibilities will include managing rotas, team engagement, and customer feedback. You will be expected to uphold the same high standards as the company, but your approach will be unique to you.


This role involves driving sales, team retention, training, customer service, and maintaining high standards. You will be responsible for implementing best practices in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS. Your mission will be to make your Lounge the go-to destination for the local community.


The Benefits

  • Overtime pay for every hour worked over contracted hours
  • Staff food on every shift
  • 50% off staff discount to enjoy outside working hours from day one
  • Paid breaks
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Enhanced maternity and paternity pay after 2 years service
  • The most talked-about staff party in hospitality - Loungefest
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
  • Company pension scheme
  • Long service awards
  • Power over your pay with Wagestream
  • Emotional and practical support via the Licenced Trade Charity
  • Great opportunity for personal development and career progression in a fast growing business
  • Achievable bonuses
  • Tips shared equally across the team, based on hours worked
  • Christmas and Boxing Day off

Requirements:

  • You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, caf or coffee shops.
  • You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
  • A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
  • Extremely driven and relentless at overcoming challenges or obstacles.
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
  • Good communication skills with the ability to build rapport and trust.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
  • Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.

If you want to learn more about us, follow us on LinkedIn or @life.at.lounge on TikTok