Hotel Operations Manager

2 weeks ago


Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full time

About The Roseate Edinburgh Ltd

The Roseate Edinburgh Ltd is a 5-star luxury boutique hotel and part of the prestigious Small Luxury Hotels Collection. Located in the heart of Edinburgh, our hotel features 35 bespoke guest bedrooms and suites, a bar & restaurant, meeting room, lounge, conservatory, and private gardens.

Job Summary

We are seeking a highly motivated and charismatic leader to join our team as a Hotel Operations Manager. As a key member of our management team, you will be responsible for managing all aspects of our hotel's operations to ensure a successful and guest-focused experience.

Key Responsibilities

  • Manage all aspects of hotel operations, including guest services, food and beverage, and events.
  • Lead by example, act as a role model, and ensure a positive atmosphere in the team.
  • Create a culture of accountability within your management team, focusing on F&B sales, liquor management, and effective operations.
  • Deliver MICE events with impeccable service and effective operations.
  • Set targets, align costs, payroll, and beverage GP.
  • Coach and develop employees, promoting their further growth and recruiting top talent for the hotel.
  • Participate actively in day-to-day business and demonstrate a strong service philosophy.
  • Support the Hotel Manager and work on various capex projects and team development.
  • Be the primary contact for guests, external service providers, and partners, analyzing and responding to guest feedback.
  • Implement and monitor health and safety compliance.
  • Monitor and adhere to set budgets.

Requirements

  • Minimum 5 years' experience in luxury hospitality management.
  • Strong leadership skills and excellent organizational and communication skills.
  • Passionate focus on great customer service.
  • Personal commitment to 5-star hospitality and delivering impeccable guest experiences.

Benefits

  • Competitive pay package plus monthly service charge.
  • Company pension.
  • Meals on duty.
  • Employee discounts.
  • On-site parking.
  • Rewards for service.
  • Opportunity to develop within the company.


  • Edinburgh, Edinburgh, United Kingdom The Glasshouse Hotel Full time

    {"h1": "Hotel Duty Manager Role at The Glasshouse Hotel", "p": "At The Glasshouse Hotel, we are seeking a highly skilled and experienced Hotel Duty Manager to join our front office team. As a key member of our team, you will be responsible for ensuring the smooth operation of the hotel's front of house, providing exceptional guest experiences, and...


  • Edinburgh, Edinburgh, United Kingdom The Glasshouse Hotel Full time

    {"h1": "Hotel Duty Manager Role at The Glasshouse Hotel", "p": "At The Glasshouse Hotel, we are seeking a highly skilled and experienced Hotel Duty Manager to join our front office team. As a key member of our team, you will be responsible for ensuring the smooth operation of the hotel's front of house, providing exceptional guest experiences, and...


  • Edinburgh, Edinburgh, United Kingdom The Glasshouse Hotel Full time

    Hotel Operations Manager OpportunityThe Glasshouse Hotel is seeking a highly skilled Hotel Operations Manager to lead the front of house operation and ensure a unique and enjoyable experience for our guests.Key Responsibilities:Manage the smooth running of the front of house operation, including guest services, reservations, and room assignments.Develop and...

  • Hotel Operations Manager

    2 minutes ago


    Edinburgh, Edinburgh, United Kingdom The Glasshouse Hotel Full time

    Hotel Duty Manager OpportunityThis is a fantastic opportunity to join one of Edinburgh's finest boutique properties, The Glasshouse Hotel. As a Hotel Duty Manager, you will be responsible for managing the smooth running of the front of house operation to ensure all our guests have a unique and enjoyable experience.Key Responsibilities:Leading from the front,...

  • Hotel Manager

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Hotel Indigo Edinburgh Princes Street Full time

    About Us:With a rich legacy of over 60 years, our company has a proven track record of success in the hospitality industry. We own and operate a diverse portfolio of hotels across the UK, with a mix of our own and global brands. Our team is at the heart of our success, and we're proud of our history and our commitment to excellence.About the Role:We're...

  • Hotel Manager

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Hotel Indigo Edinburgh Princes Street Full time

    About Us:With a rich legacy of over 60 years, our company has a proven track record of success in the hospitality industry. We own and operate a diverse portfolio of hotels across the UK, with a mix of our own and global brands. Our team is at the heart of our success, and we're proud of our history and our commitment to excellence.About the Role:We're...

  • Hotel Manager

    3 days ago


    Edinburgh, Edinburgh, United Kingdom Hotel Indigo Edinburgh Princes Street Full time

    About Us:With a rich legacy of over 60 years, our company has a deep understanding of the hospitality industry. We own and operate hotels across the UK, with a diverse mix of our own and global brands. Our team is at the heart of our success, and we're proud of our history and our commitment to excellence.About the Role:We're seeking an experienced General...

  • Hotel Manager

    3 days ago


    Edinburgh, Edinburgh, United Kingdom Hotel Indigo Edinburgh Princes Street Full time

    About Us:With a rich legacy of over 60 years, our company has a deep understanding of the hospitality industry. We own and operate hotels across the UK, with a diverse mix of our own and global brands. Our team is at the heart of our success, and we're proud of our history and our commitment to excellence.About the Role:We're seeking an experienced General...


  • Edinburgh, Edinburgh, United Kingdom Gecko Hospitality UK Ltd Full time

    Job DescriptionHotel Operations ManagerWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Gecko Hospitality UK Ltd. As a key member of our hotel management team, you will be responsible for overseeing the day-to-day operations of all departments within the hotel.Key Responsibilities:Oversee the management of hotel...


  • Edinburgh, Edinburgh, United Kingdom Gecko Hospitality UK Ltd Full time

    Job DescriptionHotel Operations ManagerWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Gecko Hospitality UK Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of all departments within the hotel.Key Responsibilities:Oversee the management of hotel...


  • Edinburgh, Edinburgh, United Kingdom Staycity Group Full time

    Hotel Manager Job DescriptionWe are seeking a highly experienced Hotel Manager to oversee the operations of our 144-room hotel in Edinburgh. The ideal candidate will have a proven track record in hotel management, demonstrating exceptional leadership, strategic thinking, and a deep understanding of the hospitality industry.Key Responsibilities:Oversee all...


  • Edinburgh, Edinburgh, United Kingdom Staycity Group Full time

    Hotel Manager Job DescriptionWe are seeking a highly experienced Hotel Manager to oversee the operations of our 144-room hotel in Edinburgh. The ideal candidate will have a proven track record in hotel management, demonstrating exceptional leadership, strategic thinking, and a deep understanding of the hospitality industry.Key Responsibilities:Oversee all...


  • Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full time

    About The Roseate Edinburgh LtdWe are a 5-star luxury boutique hotel located in the heart of Edinburgh, Scotland. Our hotel features 35 bespoke guest bedrooms and suites, a bar & restaurant, meeting room, lounge, conservatory, and private gardens.Job SummaryWe are seeking a highly motivated and charismatic leader to join our team as a Hotel Operations...


  • Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full time

    About The Roseate Edinburgh LtdWe are a 5-star luxury boutique hotel located in the heart of Edinburgh, Scotland. Our hotel features 35 bespoke guest bedrooms and suites, a bar & restaurant, meeting room, lounge, conservatory, and private gardens.Job SummaryWe are seeking a highly motivated and charismatic leader to join our team as a Hotel Operations...


  • Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full time

    About The Roseate Edinburgh LtdThe Roseate Edinburgh Ltd is a 5-star luxury boutique hotel and part of the prestigious Small Luxury Hotels Collection. Located in the heart of Edinburgh, our hotel features 35 bespoke guest bedrooms and suites, a bar & restaurant, meeting room, lounge, conservatory, and private gardens.Job SummaryWe are seeking a highly...


  • Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full time

    About The Roseate Edinburgh LtdThe Roseate Edinburgh Ltd is a 5-star luxury boutique hotel and part of the prestigious Small Luxury Hotels Collection. Located in the heart of Edinburgh, our hotel features 35 bespoke guest bedrooms and suites, a bar & restaurant, meeting room, lounge, conservatory, and private gardens.Job SummaryWe are seeking a highly...


  • Edinburgh, Edinburgh, United Kingdom COREcruitment Ltd Full time £120,000

    ## Hotel Management Opportunity We are seeking a talented individual to lead the growth and success of our luxury hotels in Scotland. ### Key Responsibilities * Drive innovation in hotel operations to provide growth opportunities * Develop and maintain strong relationships with stakeholders * Lead a senior management team to achieve business objectives *...


  • Edinburgh, Edinburgh, United Kingdom COREcruitment Ltd Full time £120,000

    ## Hotel Management Opportunity We are seeking a talented individual to lead the growth and success of our luxury hotels in Scotland. ### Key Responsibilities * Drive innovation in hotel operations to provide growth opportunities * Develop and maintain strong relationships with stakeholders * Lead a senior management team to achieve business objectives *...


  • Edinburgh, Edinburgh, United Kingdom COREcruitment Ltd Full time £120,000

    ## Hotel Management Opportunity We are seeking a talented individual to lead the growth and success of our luxury hotels in Scotland. ### Key Responsibilities * Drive innovation in hotel operations to provide growth opportunities * Develop and maintain strong relationships with stakeholders * Lead a senior management team to achieve business objectives *...


  • Edinburgh, Edinburgh, United Kingdom COREcruitment Ltd Full time £120,000

    ## Hotel Management Opportunity We are seeking a talented individual to lead the growth and success of our luxury hotels in Scotland. ### Key Responsibilities * Drive innovation in hotel operations to provide growth opportunities * Develop and maintain strong relationships with stakeholders * Lead a senior management team to achieve business objectives *...