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Pharmacy Department Head

1 month ago

London, Greater London, United Kingdom https:jobs-redefined.cositemap Full time
Job Overview

The Pharmacy General Manager role is a full-time position accountable directly to the Chief Pharmacist. The post holder will be responsible for delivering high-quality pharmacy services within budget constraints, ensuring cost-effective patient care.

Main Responsibilities
  • Operational management of pharmacy admin and clerical staff, ensuring national standards and governance arrangements are in place.
  • Overseeing and managing pharmacy contracts and service level agreements, advising management and supervising implementation for optimal efficiency.
  • Cross-covering and working at all sites provided by the Trust, participating in care group site lead rosters.
Leadership and Performance Management
  • Providing leadership to care group staff, ensuring clear communication of Trust vision, priorities, and expectations.
  • Overseeing and managing pharmacy contracts and service level agreements.
  • Managing the operational management of the Homecare pharmacy administrative team, ensuring compliance with national standards.
  • Role modeling positive leadership behaviors by promoting equality, diversity, and inclusion.
  • Managing the complex nature of the business area, ensuring appropriate strategic plans are delivered.
  • In conjunction with the Chief Pharmacist, developing and delivering the strategy and performance management of care group services.
  • Holding care group management team members accountable for delivery of their objectives through regular performance review meetings.
  • Providing a professional, senior management contribution across the Care Group.
  • Leading on and delivering key care group strategic and operational programs.
  • Deputizing for the Chief Pharmacist or care group management team as required.
Strategy and Planning
  • Supporting the Chief Pharmacist in identifying new opportunities for individual services within the care group.
  • Leading change management programs within the care group and across the Site and wider Trust.
  • Managing service improvement projects within the care group.
Budgetary and Financial Management
  • Ensuring that financial obligations are met and that care group staff work within defined budget parameters.
  • Managing reporting on budget positions across the care group.
People Management
  • Providing senior leadership within the care group and influencing service design and delivery.
  • Monitoring compliance with workforce policies and procedures.
  • Line managing, coaching, and developing people and conducting annual appraisals.
Risk Management, Clinical Effectiveness, and Quality
  • Developing and managing the implementation of systems and control processes for compliance with clinical governance standards.
  • Managing the resolution of complaints and issues from patients and staff.

Person Specification

Education and Qualifications

Essential Criteria

  • Master's degree in pharmacy, healthcare, or management.
  • First degree and/or equivalent senior management experience.
  • Evidence of maintaining continuous professional development.

Desirable Criteria

  • Prince 2 or other project management experience.
  • Registered healthcare professional (e.g., GPhC, AHP, RN).

Experience

Essential Criteria

  • Significant management experience in a senior role within the acute sector.
  • Experience of managing strategic and operational performance.
  • Proven record of financial management at senior level.
  • Successful delivery of cost improvement programs.