Service Operations Specialist

2 weeks ago


Kettering, Northamptonshire, United Kingdom Interaction - Kettering Full time

Company Overview: Interaction - Kettering is a well-established company with over 40 years of experience in the weighing machine industry. Our primary focus is on selling, servicing, repairing, and calibrating equipment to meet our customers' needs.

Job Title: Service Co-ordinator

Salary: £23,000 - £25,000 per annum
Key Responsibilities:
1. Provide exceptional customer service to ensure high levels of satisfaction.
2. Coordinate and manage the service schedule to minimize delays and maximize efficiency.
3. Collaborate with internal teams to resolve customer queries and issues promptly.
4. Develop and maintain strong relationships with customers to drive business growth and loyalty.

Required Skills and Qualifications:

  • Degree in a relevant field (e.g., Business Administration, Operations Management).
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits:

The successful candidate will receive a competitive salary, comprehensive training, and opportunities for professional development within a dynamic and supportive team.



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