Senior Anti-Fraud Analyst

5 days ago

Manchester, United Kingdom THG Full time
About the Role

The Fraud Investigations team is responsible for detecting and investigating complex fraud problems, working closely with the wider Fraud team on all other areas. We are seeking a skilled individual to identify fraud and abuse in company systems and processes, investigate root causes, and manage referrals from the Fraud Team and Customer Service.

Key Responsibilities:

  • Support Audit, Human Resources, Information Security, and Finance Teams with queries, monitoring, and investigations
  • Assess and resolve referrals for Investigation from the Fraud Team and Customer Service
  • Collaborate with our Fraud data science and engineering teams on developing prevention strategies and identifying patterns of fraud and abuse
  • Review and monitor BI reports in line with current threats to the business and undertake actions where appropriate, including reviewing process/controls
  • Brand Protection activities such as marketplace audits, proactive detection of online groups, forums, pages, unauthorised resellers, and persons of interest who seek to defraud THG
  • Monitor, investigate, and act on THG misuse of staff discount and other benefits
  • Proactive monitoring of sales queues for organised fraud or decisional issues and reporting findings to relevant management

About Online Fraud

Fraudulent activities have grown exponentially, with recent figures indicating over 4.5 million cases in the UK alone. As payment and transaction mechanisms evolve, so does the risk of fraud. With increasingly sophisticated fraudsters and well-resourced criminal enterprises, it is crucial to stay ahead of these threats.

About THG

We're a fast-paced, global technology group specialising in taking brands direct to consumers. Our comprehensive approach encompasses everything from technology to content creation, e-commerce, marketing, manufacturing, new product development, and logistics, ensuring we maintain our leadership in the rapidly evolving global industry.

Salary and Benefits

We offer a competitive salary of £45,000 - £60,000 per annum, depending on experience. In addition, you'll enjoy a range of benefits, including onsite doctor facilities, employee discounts, gym membership, a company bonus scheme, and access to a company pension scheme.

Requirements

  • Excellent communication and interpersonal skills
  • Experience with Open Source Intelligence
  • Investigative experience in a similar role (Finance/Audit/Compliance)
  • Certification such as ACFS or CFE (or equivalent)
  • Experience producing high-quality reports and proficiency in Microsoft Office tools
  • Familiarity with brand protection and channel distribution concepts
  • Able to maintain utmost confidentiality
  • Familiarity with AML would be beneficial
  • Demonstrated ability to work effectively in a fast-changing environment

THG's Commitment to Diversity and Inclusion

We strive to create a diverse and inclusive environment, welcoming applications from all sections of the community. If you require any reasonable adjustments during the recruitment process, please notify us.

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