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Restaurant Host

2 months ago


Milton Keynes, Milton Keynes, United Kingdom Bill's Team Members Full time
About the Role

We're looking for a warm and friendly individual to join our team as a Restaurant Host. As a key member of our front-of-house team, you'll be the first point of contact for our guests and play a vital role in creating a memorable experience for them.

Key Responsibilities
  • Provide exceptional customer service, ensuring our guests feel welcome and valued throughout their visit.
  • Manage table bookings, reservations, and waitlists efficiently, ensuring a smooth and seamless experience for our guests.
  • Work collaboratively with the kitchen team to ensure timely food delivery and maintain high standards of service.
  • Upsell and promote our menu items, drinks, and services to enhance the guest experience.
  • Contribute to a positive and inclusive team environment, supporting colleagues and promoting a culture of excellence.
What We Offer
  • A competitive salary and benefits package, including access to mental health counseling, legal and financial advice, and a cycle-to-work scheme.
  • Opportunities for career progression and professional development, including training and mentorship programs.
  • A fun and dynamic work environment, with regular social activities and team-building events.
  • A comprehensive induction program, ensuring you have the skills and knowledge to excel in your role.
  • A supportive management team, committed to helping you succeed and grow with the company.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • A warm and welcoming personality, with a passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.

If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we'd love to hear from you