De Vere Hotel Operations Manager

3 weeks ago


East Horsley, Surrey, United Kingdom De Vere Full time

Hotel Operations Management Opportunity


We are seeking an experienced Hotel Operations Manager to join our team at De Vere Horsley Estate in Surrey. As the successful candidate, you will play a key role in driving the smooth operation of this large hotel estate with 175 bedrooms and 51 event spaces.


The Hotel Operations Manager will work closely with the General Manager and other departments within the hotel, overseeing Food & Beverage, Events, and Housekeeping service delivery, as well as payroll and recruitment. You will have a particular focus on delivering high standards of customer service and ensuring the success of the hotel's operations.


To succeed in this role, you will require excellent communication skills, the ability to motivate and inspire a team, and a positive approach to problem-solving. You will also need to be highly organised, flexible, and able to work well under pressure.


About You:



  • You have experience in a large hotel or events venue, overseeing Food, Beverage, Conference, and Events.
  • You have a strong track record of supporting colleagues in Housekeeping and Reception.
  • You possess excellent communication skills, with the ability to motivate, inspire, and develop a team.
  • You have a service-oriented approach and a passion for high standards, with experience of coaching, developing, and training team members.
  • You are highly organised, flexible, and able to work well under pressure.

Benefits:


We offer a competitive salary of £55,000 per annum, plus a 20% performance-related bonus scheme. You will also receive BUPA Private Medical Insurance, an Enhanced Company Pension Scheme, and a range of other benefits designed to support your wellbeing and career development.


Career Development Opportunities:


We are committed to helping you grow and develop in your role. You will have access to regular training and development opportunities, including our Apprenticeship programmes and study support. We also offer a monthly colleague recognition programme, 'You Are DeVere', which celebrates your achievements and contributions to the hotel.



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