Centre Manager
3 weeks ago
About the Role:
We're seeking a highly skilled Centre Manager to lead our Peterborough Bourges centre to success. As a key member of our team, you'll be responsible for driving the centre's performance, ensuring exceptional customer experiences, and leading a team of skilled technicians and customer service advisors.
Key Responsibilities:
- Lead a team of 11 to deliver a seamless service
- Maximise profit and minimise loss
- Optimise workforce scheduling to meet customer demand
- Analyse customer metrics and centre performance data to drive sales margin and profit targets
Requirements:
- Proven track record of achieving success with teams
- Experience of delivering coaching and training to colleagues
- Management experience, including managing capability and performance
- IT proficiency, with experience of using Microsoft packages
What We Offer:
- Competitive salary and bonus structure
- 25% off most products in Halfords Retail stores and online
- Discounts on garage bills at Halfords Autocentre
- Life assurance and uniform
- Employee assistance programme and cycle-to-work scheme
About Halfords:
We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
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