Civil Enforcement Officer

15 hours ago

Walsall, Walsall, United Kingdom Apcoa Parking UK Full time

Job Title: Mobile Civil Enforcement Officer

Location: Walsall

Job Type: Full Time

Hours: 40 Hours per week

Salary: £26,915.20 per annum

Job Description:

Key Responsibilities:

  1. Enforce on-street parking policies and issue Penalty Charge Notices (PCNs) to vehicles in breach of these codes.
  2. Record, report, and take appropriate action on any defects found in street furniture or any suspicious vehicles in accordance with local procedure.
  3. Represent the Company and the Council by promoting good public relations and providing advice and knowledge concerning parking related matters.
  4. Use radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
  5. Attend judgment hearings to give endorsing material in connection with contested PCNs.
  6. Report all issues and PENs issued to your supervisor at the end of each shift.

Requirements:

  1. Good written and spoken English.
  2. Excellent customer service skills.
  3. A willingness to work outside in all weather conditions.
  4. A full UK driving licence.

What We Offer:

  1. 20 days annual leave plus 8 bank holidays (pro rata).
  2. Pension scheme.
  3. Uniform provided.
  4. Training and development prospects.
  5. £12.94 per hour / £26,915.20 per annum.

About Us:

We are committed to creating a fair and inclusive work environment where everyone has the opportunity to succeed. We offer a dynamic and supportive atmosphere where you can grow and develop your skills.

We are an equal opportunities employer and welcome applications from diverse candidates.

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