Front Desk Supervising Manager

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Virgin Hotels Full time
Front Office Leadership Opportunity

At Virgin Hotels, we're looking for an experienced Front Office team leader to join our team. As an Assistant Front Desk Manager, you'll be responsible for leading a team of front office staff, ensuring excellent customer service, and maintaining the highest standards of hotel operations.

Key Responsibilities:
  • Lead a team of front office staff, providing guidance and support to ensure excellent customer service.
  • Manage front office operations, including room assignments, guest accounts, and billing.
  • Develop and implement training programs for front office staff to enhance their skills and knowledge.
  • Collaborate with other hotel departments to ensure seamless operations and excellent guest experiences.

Requirements:
  • Minimum 2 years of experience in a front office supervisory role.
  • Excellent communication and leadership skills.
  • Ability to work well under pressure and meet deadlines.
  • Proficient in front office systems and technology.

Join our team and be part of the Virgin Hotels experience
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