Care Coordinator

2 weeks ago


Crawley, West Sussex, United Kingdom Archard Talent Limited Full time
Care Coordinator Opportunity

Archard Talent Limited is seeking a highly skilled Care Coordinator to join their team in Crawley. As a Care Coordinator, you will play a vital role in ensuring the smooth delivery of care services to clients in their own homes.

Key Responsibilities:
  • Rotas and Scheduling: Prepare and manage rotas and schedules for care teams, taking into account travel time, holidays, training, and last-minute changes or cancellations.
  • Client Communication: Facilitate effective communication between clients and their care teams, ensuring timely completion of required tasks and actions.
  • Staffing and Resource Management: Collaborate with the Registered Manager to maintain adequate staffing levels for current and future needs.
  • Care Package Management: Work with the Care Team to ensure new and existing care packages are appropriately resourced and scheduled in a timely manner.
  • Liaison and Communication: Act as the liaison between clients, care teams, and third-parties, keeping all parties informed of any changes to client care requirements.
  • Relationship Building: Build strong relationships with clients and care professionals to foster positive experiences for both.
  • Data Management: Input and manage client and care professional data in the company's workforce management system.
  • Compliance and Quality: Ensure compliance with regulatory and internal standards by maintaining accurate care plans, documentation, and personnel files.
Requirements:
  • Experience: Previous experience in preparing care rotas or schedules is essential.
  • Qualifications: Level 3 NVQ in Health and Social Care (or equivalent) is preferred.
  • Skills: Strong communication skills, with the ability to quickly build rapport with clients and colleagues. Proficient in IT systems, with experience using the Microsoft Office suite.
  • Other: A full driving license and access to a car for work purposes are required.
What We Offer:
  • Salary: Up to £25,000 per annum
  • Benefits: Supportive work environment with a team-first management style, management team passionate about care, 28 days paid holiday, access to Blue Light card discounts, pension scheme, private healthcare, and personal development opportunities.

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