Student Experience Manager
3 days ago
We are seeking an experienced Student Experience Manager to join our team at EF Education First Gruppe. As a key member of our summer language campus in York, you will be responsible for delivering exceptional student experiences and ensuring that our students receive top-notch support and guidance throughout their stay with us.
In this role, you will work closely with other departments to develop knowledge and skills that will enhance your career prospects within the company. You will also have the opportunity to make a positive impact while building your professional expertise and developing valuable skills in customer service, communication, and problem-solving.
About the Role- You will be responsible for providing excellent customer service and support to our students and staff daily.
- You will develop knowledge from each department and be a great stepping-stone for future roles within the company.
- You must be a team player who can lead from the front, be outgoing, and have great attention to detail.
- You should have previous experience in a customer service environment, ideally working with young people.
- You are passionate about customer service and providing quality.
- You are able to work under pressure and in a high-paced environment.
- You are legally able to work in the UK.
- You will work in a truly international environment where ambition is nurtured and fast-tracked career enhancement opportunities are provided.
- You will have the chance to innovate, take ownership of your ideas, and bring them to fruition.
- You will have global career opportunities and extensive pre-summer training provided.
- You will enjoy a free accommodation option if necessary and be based in one of England's most beautiful and historic cities.
The estimated salary for this role is £18,000 - £22,000 per annum, depending on experience.
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