Current jobs related to Scheduler Coordinator - Woking, Surrey - Home Instead

  • Scheduler Coordinator

    1 month ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job SummaryThe Trainee Scheduler role at Home Instead is an exciting opportunity to develop your skills in scheduling services for Clients and Care Professionals. As a key member of our team, you will be responsible for coordinating schedules, maintaining relationships, and providing exceptional customer service.Key ResponsibilitiesAnswer incoming calls in a...

  • Scheduler Assistant

    3 weeks ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless scheduling and support for our clients and care professionals.Key ResponsibilitiesAnswer incoming calls in a friendly...

  • Scheduler Assistant

    3 weeks ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless scheduling and support for our clients and care professionals.Key ResponsibilitiesAnswer incoming calls in a friendly...

  • Scheduler Assistant

    1 month ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless coordination of schedules and delivery of high-quality services.Key ResponsibilitiesAnswer incoming calls in a...

  • Scheduler Assistant

    1 month ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job SummaryThe Trainee Scheduler will play a vital role in the coordination of scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless scheduling and coordination.Key ResponsibilitiesAnswer incoming calls in a friendly and professional manner, providing knowledgeable...

  • Scheduler Assistant

    1 month ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job SummaryThe Trainee Scheduler will play a vital role in the coordination of scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless scheduling and coordination.Key ResponsibilitiesAnswer incoming calls in a friendly and professional manner, providing knowledgeable...

  • Scheduler Assistant

    1 month ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job SummaryThe Trainee Scheduler will play a vital role in the coordination of scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless scheduling and coordination.Key ResponsibilitiesAnswer incoming calls in a friendly and professional manner, providing knowledgeable...

  • Scheduler Assistant

    1 month ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a vital role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. As a Trainee Scheduler, you will assist and support other staff members to provide exceptional service to Clients and Care Professionals.Key ResponsibilitiesAnswer incoming calls in a friendly,...

  • Scheduler Assistant

    1 month ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a vital role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. As a Trainee Scheduler, you will assist and support other staff members to provide exceptional service to Clients and Care Professionals.Key ResponsibilitiesAnswer incoming calls in a friendly,...

  • Scheduler Assistant

    3 weeks ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless scheduling and delivery of care services.Key ResponsibilitiesAnswer incoming calls in a friendly and professional...

  • Scheduler Assistant

    4 weeks ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless scheduling and delivery of care services.Key ResponsibilitiesAnswer incoming calls in a friendly and professional...

  • Scheduler Assistant

    3 weeks ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless scheduling and high-quality service delivery.Key ResponsibilitiesAnswer incoming calls in a friendly and professional...

  • Scheduler Assistant

    3 weeks ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless scheduling and delivery of care services.Key ResponsibilitiesAnswer incoming calls in a friendly and professional...

  • Scheduler Assistant

    4 weeks ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless scheduling and delivery of care services.Key ResponsibilitiesAnswer incoming calls in a friendly and professional...

  • Scheduler Assistant

    3 weeks ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless scheduling and high-quality service delivery.Key ResponsibilitiesAnswer incoming calls in a friendly and professional...

  • Scheduler Assistant

    2 weeks ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless scheduling and delivery of care services.Key ResponsibilitiesAnswer incoming calls in a friendly and professional...

  • Scheduler Assistant

    2 weeks ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills to ensure seamless scheduling and delivery of care services.Key ResponsibilitiesAnswer incoming calls in a friendly and professional...

  • Trainee Scheduler

    2 weeks ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is expected to perform a variety of duties in the coordination of scheduling services for Clients and Care Professionals schedules. The Trainee Scheduler is expected to assist and support other staff members in order to provide the highest quality service to Clients and Care Professionals.Key ResponsibilitiesAnswer each...

  • Scheduler Assistant

    4 weeks ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills, with a focus on providing exceptional customer service.Key ResponsibilitiesAnswer incoming calls in a friendly and professional manner,...

  • Scheduler Assistant

    4 weeks ago

    Woking, Surrey, United Kingdom Home Instead Full time

    Job DescriptionThe Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. This position requires strong communication and organizational skills, with a focus on providing exceptional customer service.Key ResponsibilitiesAnswer incoming calls in a friendly and professional manner,...

Scheduler Coordinator

1 month ago

Woking, Surrey, United Kingdom Home Instead Full time
Job Description

The Trainee Scheduler is a key role within our team, responsible for coordinating scheduling services for Clients and Care Professionals. As a Trainee Scheduler, you will assist and support other staff members to provide the highest quality service to Clients and Care Professionals.

Key Responsibilities
  • Answer incoming calls in a friendly, professional, and knowledgeable manner
  • Field new client inquiries over the phone, enter information into our software, and print out service call forms for handover to the Deputy Care Manager
  • Develop and maintain relationships with Clients and Care Professionals through regular informative and telephone QA contact
  • Coordinate Care Professionals' schedules on a daily basis
  • Coordinate and maintain monthly Client schedules in our software
  • Identify and report to the Care Manager and Recruitment Coordinator
  • Take Care Professionals' hours from timesheets and enter them into our software
  • Enter and maintain accurate Client and Care Professionals' records in our software
  • Process and mail initial service enquiry letters/brochures
  • Provide up-to-date handovers for out-of-hours cover
  • Participate in out-of-hours on-call management
Requirements
  • Remain calm in stressful situations
  • Field employment inquiries from prospective Care Professionals and arrange for the application process as needed
  • Assist the Deputy Care Manager in completing Client Care Plans
  • Coordinate and maintain a complete Client Service Schedule
  • Participate in quarterly Care Professionals' meetings

Salary: £23,000 - £25,000

Additional Information:

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.