NLP Model Developer Specialist

4 weeks ago


Belfast, United Kingdom Symphony Full time
About Symphony
We are a leading provider of secure communication networks for the financial markets. With over 500 market participants, we have built a robust and trusted platform that enables secure and real-time interactions across trading desks, operations, and custody teams. Our technology foundation is now being used to accelerate beyond collaboration to become the standard connective layer for efficient and automated workflows in the industry.

The opportunity and ambition at Symphony are huge. We need passionate and dedicated individuals to drive our vision forward. At Symphony, we work hard and fast in an environment that is unique in combining technology and financial services.

Job Description:
We are seeking an NLP Model Support Analyst to join our Belfast office as part of the Solutions Center team. The primary responsibility of this role will be to help build and train custom NLP models using our proprietary model development softwares, VIP and Workshop. This position will report directly to the Solutions Center Manager in New York City and may involve supervising tasks by other members of the Solutions Center team.

Key Responsibilities:
  • Work with the Solutions Center team to develop and train NLP models for various products and use cases, including financial modeling, ESG analysis, and customer feedback assessment.
  • Apply modeling techniques to produce insights/signals and package them into client-consumable output.
  • Monitor and improve model performance through quality assurance processes.
  • Create technical documentation for internal and external audiences, as well as contribute to client-facing content for non-technical audiences.
  • Assist the team in general activities to support deliverables and overall company performance.
  • Identify areas for improvement in the NLP software and report these to the Engineering team.
  • Track tasks in Symphony Jira as directed by the team.

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