Banking Support Specialist
2 days ago
About the Role
We are seeking a talented Banking Support Specialist to join our team. As a key member of our banking operations, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Deliver personalized banking services to customers, including transactional support and advice on financial solutions.
- Work collaboratively with colleagues to ensure seamless execution of customer transactions and resolve any issues promptly.
- Maintain accurate records and files, ensuring compliance with regulatory requirements and Bank policies.
- Stay up-to-date with industry developments, products, and services to provide informed advice to customers.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
- No prior experience necessary; post-secondary degree or certification in a related field is desirable.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to multitask, prioritize tasks, and meet deadlines.
- Basic knowledge of personal, commercial, and partner offers, and how each can best serve customers' individual needs.
What We Offer
- A competitive salary of $55,000 - $75,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans.
- Ongoing training and development opportunities to enhance skills and knowledge.
About Us
The Bank of Montreal is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, we're focused on building, investing, and transforming how we work to drive performance and continue growing the good.
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