Facilities Operations Manager

3 weeks ago


Livingston, United Kingdom Simply Solutions Full time

Are you a proactive and results-driven Facilities Operations Manager looking for a new challenge? We are seeking an experienced professional to join our team as a Senior Facilities Coordinator.

As a key member of our Helpdesk/Client Relations team, you will provide exceptional customer service and support to our clients. Your experience in facilities management and/or CAFM/Ticketing systems will be highly valued.

You will be responsible for overseeing escalated issues and high-priority jobs from initial log through to final resolution with the team. Your excellent communication skills and ability to work under pressure will be essential in this role.

Key responsibilities include:

  • Ensuring high-priority jobs and escalations are managed within time frames
  • Processing enquiries, escalations, and resolving concerns where possible
  • Liaising with contractors, client representatives, and the team to ensure issues are handled effectively
  • Ensuring contractors are aware of outstanding issues and are dealing with them in a timely manner
  • Updating clients on the progress of works
  • Escalating issues where suppliers and engineers have failed to respond within contract timescales

Requirements:

  • Experience in a similar environment, and/or CAFM/Ticketing/FM experience
  • Strong sense of urgency
  • Attention to detail
  • Great problem-solving skills
  • Ability to multi-task
  • Good memory
  • Enjoy a challenge
  • Excellent communication skills – both written and verbal
  • Good working knowledge of Microsoft office and Microsoft Teams


  • Livingston, West Lothian, United Kingdom Simply Solutions (Europe) Limited Full time

    Job Title: Facilities Operations ManagerWe are seeking a highly proactive Facilities Operations Manager to join our team at Simply Solutions (Europe) Limited.As a Facilities Operations Manager, you will be responsible for overseeing all escalated issues and high-priority jobs from initial log through to final resolution with the team, ensuring excellent...


  • Livingston, West Lothian, United Kingdom Simply Solutions (Europe) Ltd Full time

    Job OverviewWe are seeking a highly proactive Facilities Operations Manager with excellent business acumen to provide a first-class service experience.The ideal candidate will have experience in Facilities Management or CAFM systems and a history of B2B service provision.Key responsibilities include:Providing exceptional customer serviceManaging facilities...


  • Livingston, West Lothian, United Kingdom Simply Solutions (Europe) Ltd Full time

    Job Title: Facilities Operations ManagerWe are seeking a highly skilled Facilities Operations Manager to join our team at Simply Solutions (Europe) Ltd. As a key member of our Helpdesk/Client Relations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our facilities management services.Key...


  • Livingston, West Lothian, United Kingdom Simply Solutions (Europe) Ltd Full time

    Job Title: Facilities ManagerWe are seeking a highly proactive Facilities Manager with excellent business and commercial acumen who thrives on providing a first-class service experience.Key Responsibilities:Manage facilities operations to ensure a safe and efficient working environment.Develop and implement commercial strategies to drive business...


  • Livingston, West Lothian, United Kingdom Simply Solutions (Europe) Ltd Full time

    Job Title: Facilities ManagerWe are seeking a highly proactive Facilities Manager with excellent business and commercial acumen who thrives on providing a first-class service experience.Key Responsibilities:Manage facilities operations to ensure a safe and efficient working environment.Develop and implement commercial strategies to drive business...


  • Livingston, West Lothian, United Kingdom Office Angels Full time

    About the Role:This role is a key position within the facilities management team, focusing on providing exceptional support to clients and ensuring the smooth operation of facilities. The ideal candidate will have a strong background in facilities management, including experience in similar environments, CAFM, ticketing, or FM. They will also possess...


  • Livingston, West Lothian, United Kingdom TC Facilities Management Full time

    About The RoleTC Facilities Management is seeking a skilled Cleaner to support our clients in maintaining a clean and safe environment.Key ResponsibilitiesConduct thorough cleaning of client sites, adhering to high standards of quality and attention to detail.Prioritize tasks and manage time effectively to meet deadlines.Work independently or as part of a...

  • Logistic Operative

    7 months ago


    Livingston, United Kingdom QE Facilities Full time

    Achieve and maintain the highest standards of procurement support to all our customers by ensuring all stock requirements are replenished as necessary to maintain the agreed inventory levels and within the agreed timescales. QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of...


  • Livingston, West Lothian, United Kingdom Simply Solutions (Europe) Full time

    Job SummaryWe are seeking a highly proactive Facilities Manager to join our team at Simply Solutions (Europe). The successful candidate will have excellent business and commercial acumen, with a proven track record of providing first-class service experiences.Key ResponsibilitiesOversee all escalated issues and high-priority jobs from initial log through to...


  • Livingston, West Lothian, United Kingdom Simply Solutions (Europe) Limited Full time

    Job Description:Job Title: Facilities ManagerCompany: Simply Solutions (Europe) LimitedJob Type: Full-timeLocation: West LothianAbout the Role:We are seeking a highly proactive Facilities Manager with excellent business and commercial acumen who thrives on providing a first-class service experience. As a key member of our Helpdesk/Client Relations team, you...


  • Livingston, West Lothian, United Kingdom Simply Solutions (Europe) Full time

    Role OverviewYou will work in partnership with our Helpdesk/Client Relations team who provide a first line of support for Technical, Building Management and Facilities Services. As a highly proactive Facilities Manager, you will oversee all escalated issues and high priority jobs from initial log through to final resolution with the team, ensuring excellent...


  • Livingston, West Lothian, United Kingdom Simply Solutions (Europe) Ltd Full time

    **Deliver Exceptional Facilities Services**We are seeking an experienced Facilities Management Specialist to provide high-quality service provision to our clients. Key responsibilities include:Managing facilities operations to ensure seamless service deliveryCollaborating with internal teams to achieve business objectivesUtilizing CAFM systems to optimize...


  • Livingston, West Lothian, United Kingdom Simply Solutions (Europe) Full time

    At Simply Solutions (Europe), we are seeking a highly skilled Facilities Management Professional to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our facilities.The ideal candidate will have a strong background in facilities management, with experience in managing high-priority...


  • Livingston, West Lothian, United Kingdom Simply Solutions (Europe) Ltd Full time

    Job OverviewWe are seeking a highly skilled Facilities Manager to join our team at Simply Solutions (Europe) Ltd. As a key member of our Helpdesk/Client Relations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our facilities.The ideal candidate will have a proven track record in facilities...

  • Facilities Manager

    4 months ago


    Livingston, United Kingdom Simply Solutions (Europe) Ltd Full time

    Are you a highly proactive Facilities Manager with excellent business and commercial acumen who thrives on providing a first-class service experience?Do you have Facilities Management or CAFM systems experience?Do you have a history of B2B service provision?Are you a great problem solver who can work to a fast pace and see what others dont?The role is...

  • Facilities Manager

    4 months ago


    Livingston, United Kingdom Simply Solutions (Europe) Ltd Full time

    Are you a highly proactive Facilities Manager with excellent business and commercial acumen who thrives on providing a first-class service experience?Do you have Facilities Management or CAFM systems experience?Do you have a history of B2B service provision?Are you a great problem solver who can work to a fast pace and see what others dont?The role is...

  • Facilities Manager

    2 weeks ago


    Livingston, United Kingdom Simply Solutions (Europe) Ltd Full time

    Are you a highly proactive Facilities Manager with excellent business and commercial acumen who thrives on providing a first-class service experience? Do you have Facilities Management or CAFM systems experience? Do you have a history of B2B service provision? Are you a great problem solver who can work to a fast pace and see what others dont? The role...

  • Facilities Manager

    4 weeks ago


    Livingston, United Kingdom CV-Library Full time

    Are you a highly proactive Facilities Manager with excellent business and commercial acumen who thrives on providing a first-class service experience? Do you have Facilities Management or CAFM systems experience? Do you have a history of B2B service provision? Are you a great problem solver who can work to a fast pace and see what others don’t? The...

  • Facilities Manager

    3 weeks ago


    Livingston, United Kingdom Simply Solutions (Europe) Full time

    Are you a highly proactive Facilities Manager with excellent business and commercial acumen who thrives on providing a first-class service experience?Do you have Facilities Management or CAFM systems experience?Do you have a history of B2B service provision?Are you a great problem solver who can work to a fast pace and see what others don’t? Role...

  • Facilities Manager

    2 weeks ago


    livingston, United Kingdom Simply Solutions (Europe) Full time

    Are you a highly proactive Facilities Manager with excellent business and commercial acumen who thrives on providing a first-class service experience? Do you have Facilities Management or CAFM systems experience? Do you have a history of B2B service provision? Are you a great problem solver who can work to a fast pace and see what others don’t? Role...