Food and Beverage Team Lead

1 month ago

Shepperton, Surrey, United Kingdom Holiday Inn London-Shepperton Full time

Unlock your potential as a Food and Beverage Supervisor at Holiday Inn London-Shepperton, where we're passionate about helping our team members grow and succeed.

As a key member of our hospitality team, you'll be responsible for delivering exceptional customer experiences, ensuring seamless service, and driving sales growth. Your expertise will be essential in maintaining high standards of cleanliness, safety, and quality in our food and beverage operations.

Key Responsibilities:

  • Lead by example, demonstrating a passion for customer service and a commitment to excellence.
  • Manage and motivate your team to deliver outstanding results, exceeding customer expectations.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase revenue.
  • Collaborate with the kitchen and bar operations teams to ensure seamless service and exceptional food quality.
  • Monitor and control labor costs, ensuring efficient use of resources and minimizing waste.
  • Anticipate customer needs, providing personalized service and exceeding their expectations.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Discounts on hotel stays, dining, and other perks.
  • A fun and inclusive team culture.

Requirements:

  • Excellent customer service skills and a passion for delivering exceptional experiences.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Ability to work under pressure, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and attention to detail, with a focus on accuracy and efficiency.
  • Flexibility and adaptability, with a willingness to learn and grow.

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