Business Operations Manager
2 weeks ago
About Us:
The Recruitment Co. Careers is a leading recruitment agency specializing in retail and hospitality jobs. We have a long-standing reputation for providing exceptional service to our clients and candidates.
The Role:
This Store Manager position is a key leadership role within our company. The successful candidate will be responsible for managing and overseeing daily store operations, ensuring excellent customer service, and training and supervising store staff.
Key Responsibilities:
- Manage and oversee daily store operations to ensure high levels of efficiency and productivity.
- Develop and implement strategies to improve store performance, including sales growth and customer satisfaction.
- Ensure excellent customer service by responding promptly to customer complaints and resolving issues in a fair and timely manner.
- Train and supervise store staff, including scheduling and assigning tasks to ensure that all employees are working effectively and efficiently.
- Monitor inventory levels and order merchandise as needed to maintain adequate stock levels.
- Maintain store appearance and cleanliness to create a welcoming and inviting atmosphere for customers.
- Implement loss prevention measures to minimize theft and shrinkage.
- Prepare sales reports and analyze data to identify trends and opportunities for growth.
Requirements:
- Previous experience in a retail management role with a proven track record of success.
- Strong team management skills, including the ability to lead and motivate staff.
- Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
- Proficient in administrative tasks such as payroll, inventory management, and reporting.
- A strong understanding of business operations and finance, including budgeting and forecasting.
Salary:
£31,500 per annum, based on a 40-hour week, paid monthly.
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