Customer Service Liaison

4 weeks ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Johnsons Workwear Full time

We're seeking a Customer Service Liaison to ensure customer satisfaction with our service, in accordance with our customer commitment. Key responsibilities include:

  • Achieve customer retention and sales targets
  • Complete all visits according to schedule
  • Work closely with the Customer Service Administrators
  • Forward queries and keep managers, supervisors, colleagues informed as necessary
  • Keep accurate records where required
  • Foster and maintain good working relations between customer, Company and colleagues

This role offers a range of benefits, including:

  • £30,600 per annum + On Target Bonus/Commission
  • Company car
  • Private healthcare
  • Access to a company Share Save Scheme
  • Employee wellness programme and referral scheme
  • Company pension
  • Life assurance
  • Access to an award-winning training academy dedicated to staff development

40 hours per week, Monday – Friday, 8.00am – 4.30pm. Johnsons Workwear is one of the UK's largest suppliers of textile service solutions, working with thousands of customers across various industries. We take care of every single one of them, and they like us too – as we get independently reviewed by our customer base each year and always come out on top for our shape and size in our industry.

We're an employee-focused business, committed to developing our people to ensure that we have the best there is as part of our team. We're looking for our next Workwear Hero to become part of the hugely successful Johnsons family.



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