Virtual Contact Centre New to Travel Career Opportunity

3 weeks ago


Sunderland, Sunderland, United Kingdom Hays Travel Full time

Job Opportunity

New to Travel Programme

Hays Travel is seeking a target-driven individual with a passion for travel to join our New to Travel Programme. This six-month intensive training schedule is designed for those with sales or target experience who want to pursue a career in travel.

During the programme, you will receive classroom training on our systems, products, and destinations. You will also work alongside our experienced call centre management team to refine your skills.

Upon successful completion of the programme, you will transition into a permanent Travel Consultant role in our call centre.

Our SMILE values - Supportive, Motivational, Innovative, Loyal, and Excellent - are embedded in our company culture, and we expect all team members to demonstrate these values at all times.

Key Responsibilities

  • Provide excellent customer service to our clients
  • Sell travel products and services to our clients
  • Work as part of a team to achieve sales targets

Requirements

  • One year's sales or target experience
  • Target-driven with a passion for travel
  • Excellent communication and interpersonal skills

What We Offer

  • A fully paid six-month intensive training schedule
  • Opportunity to work in a dynamic and supportive team environment
  • Chance to develop your skills and knowledge in the travel industry

How to Apply

Please upload a copy of your most up-to-date CV and a video showcasing your sales skills and knowledge of the travel industry. We look forward to hearing from you



  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    Unlock Your Travel Career PotentialAre you eager to start a career in travel but lack industry experience? Our New to Travel Programme is designed for you.This six-month intensive training schedule is fully paid and open to candidates with one year's sales or target experience. You'll receive comprehensive classroom training, learning about our systems,...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    Unlock Your Travel Career PotentialAre you a sales-driven individual with a passion for travel? Do you want to kick-start your career in the travel industry? Our New to Travel Programme is the perfect opportunity for you!We're looking for candidates who are target-driven, enthusiastic, and have a strong desire to learn and grow. As a New to Travel Programme...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    Job Title: Virtual Contact Centre Team LeaderJob Summary:We are seeking a highly motivated and experienced Virtual Contact Centre Team Leader to lead our sales team in delivering exceptional customer service and sales performance. As a key member of our team, you will be responsible for managing day-to-day performance and productivity, leading by example in...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    Job OpportunityAs a Virtual Contact Centre Team Lead at Hays Travel, you will be responsible for leading a team that fulfils customer enquiries generated by our websites and social media platforms.Main ResponsibilitiesManage day-to-day performance and productivity of a busy sales teamPerform regular motivational performance reviewsLead by example in personal...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    Job DescriptionAs a Virtual Contact Centre Team Leader at Hays Travel, you will have the opportunity to lead a team that fulfils customer enquiries generated by our websites and social media platforms.Main ResponsibilitiesManage day-to-day performance and productivity of a busy sales teamPerform regular motivational performance reviewsLead by example in...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    Job DescriptionAs a Virtual Contact Centre Team Leader at Hays Travel, you will be responsible for leading a team of sales professionals who engage with customers through our Live Chat system, Web Enquiry Forms, and Facebook.Main ResponsibilitiesManage day-to-day performance and productivity of the sales teamPerform regular motivational performance...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    About the RoleWe are seeking a skilled Virtual Contact Centre Sales Representative to join our team at Hays Travel. As a key member of our Digital Sales Team, you will be responsible for engaging with customers, identifying their needs, and providing exceptional customer service to drive sales and revenue growth.Key ResponsibilitiesEngage with customers...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    About the RoleWe are seeking a skilled Virtual Contact Centre Advisor to join our Digital Sales Team at Hays Travel. As a key member of our team, you will be responsible for engaging with customers, identifying their needs, and providing exceptional customer service to ensure a seamless booking experience.Key ResponsibilitiesEngage with customers through...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    About the RoleHays Travel is seeking a highly motivated and sales-driven individual to join our Digital Sales Team as a Virtual Contact Centre Advisor. As a key member of our team, you will be responsible for engaging with customers, identifying their needs, and providing exceptional customer service to drive sales and revenue growth.Key...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    About the RoleWe are seeking a highly motivated and sales-driven individual to join our Digital Sales Team as a Virtual Contact Centre Sales Representative. As a key member of our team, you will be responsible for engaging with customers, identifying their needs, and providing exceptional customer service to drive sales and revenue growth.Key...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    About the RoleAs a Sales Team Leader for our Virtual Contact Centre, you will play a key role in leading a team of sales professionals who engage with customers online. Your main responsibility will be to manage the day-to-day performance and productivity of the team, ensuring they meet and exceed customer expectations.Main ResponsibilitiesManage a team of...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    Job Title: Virtual Contact Centre AdvisorAbout the Role:We are seeking an experienced Virtual Contact Centre Advisor to join our team at Hays Travel. As a Virtual Contact Centre Advisor, you will be working in a fast-paced sales environment, engaging with customers and building rapport to provide exceptional customer service.Key Responsibilities:Engage and...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    About the Role:We are seeking a skilled and experienced Travel Consultant to join our successful teams in our branches.Your Key Responsibilities:Build and maintain strong relationships with customers to understand their travel needs and preferences.Use your excellent product knowledge to recommend and book holidays that meet customer expectations.Work with...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    About the RoleHays Travel is seeking a skilled Virtual Contact Centre Advisor to join our team. As a key member of our Digital Sales Team, you will be responsible for engaging with customers, providing exceptional customer service, and meeting sales targets.Key ResponsibilitiesRespond to customer inquiries via social media, email, live chat, or...

  • Travel Sales Expert

    4 weeks ago


    Sunderland, Sunderland, United Kingdom Hays Travel Full time

    Job Title: Travel ConsultantJob Summary: We are seeking an experienced Travel Consultant to join our successful teams in our branches. As a Travel Consultant, you will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays.Key Responsibilities:Build and maintain relationships...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    About the Role:We are seeking an experienced Travel Consultant to join our successful teams in our branches.As a Travel Consultant, you will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays.You will work as part of a team to drive business through social media, events...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    About the RoleHays Travel is seeking a highly motivated and experienced Team Lead to join our Vista Sales Call Centre team. As a Team Lead, you will be responsible for managing a team of agents, providing coaching and development, and driving exceptional customer service.Key ResponsibilitiesSupervise and lead a team of sales agents to achieve targets and...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    At Hays Travel, we are committed to delivering exceptional customer service and providing good value, quality holidays. Our team is passionate about creating unforgettable experiences for our customers, and we are seeking a highly skilled and motivated individual to join our Vista Sales Call Centre as a Team Leader.As a key member of our team, you will be...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    Job Description:Hays Travel is the UK's largest independent travel agency, delivering quality holidays with exceptional customer service.We work with leading suppliers to package holidays including hotels, flights, cruises, tours, attraction tickets, and more. With over 470 branches throughout the UK, our Head Office in Sunderland is home to various teams,...


  • Sunderland, Sunderland, United Kingdom mydentist Full time

    Your future in dentistry awaits you at mydentist.We offer a spacious, centrally located 5-surgery practice with access to the latest equipment and materials.Our practice features an OPG, rotary endo, and digital X-rays onsite, as well as support from an experienced team of local clinicians with specialisms in Composite bonding, Teeth whitening, Facial...