Customer Service Specialist

4 weeks ago


Lincoln, Lincolnshire, United Kingdom HomeLet Careers Full time

Job Purpose:

As a Tenant Sales and Retention Executive at HomeLet Careers, you will be responsible for selling insurance directly to customers through outbound calling and inbound calls. You will utilize leads from within the HomeLet or Let Alliance business to sell insurance policies and retain business, meeting or exceeding sales targets.

Key Responsibilities:

  • Build relationships with customers and solve problems with our products and services.
  • Meet individual/exceed targets and assist in meeting targets set for the team and business unit.
  • Outbound call on leads provided from agents and other areas of the business.
  • Retain or generate additional income for the business at all possible opportunities to help support the growth of our back book, including renewing policies and saving business from cancelling.
  • Approach each day as a fresh challenge and with an enthusiasm to deliver.
  • Work using a script/call guide.


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