Retail Sales Associate
3 weeks ago
We are seeking a highly motivated and results-driven individual to join our team as a Retail Sales Associate. This is an exciting opportunity for someone who is passionate about sales and customer service in a fast-paced retail environment.
About UsAt RV Super Centre, we provide exceptional products and experiences for RV, camping, and outdoor enthusiasts. As part of Tourism Holdings Limited (thl), New Zealand's premium tourism company, we are committed to providing outstanding customer service and creating memorable experiences for our customers.
The RoleIn this role, you will play a key role in delivering exceptional customer service, increasing sales, and helping us meet our targets. Your responsibilities will include responding to customer queries, handling store operations, and assisting with online store orders.
Key Responsibilities:
- Respond to customer queries, complaints, and feedback in a positive and proactive manner.
- Handle store operations such as operating tills, accepting payments, and ensuring correct pricing.
- Assist with online store orders, picking and dispatching when required.
- Participate in stock takes, and help ensure all end-of-day processes are completed accurately.
- Assist with promotions and creating product displays in line with the RVSC marketing calendar.
- Help train and upskill new and existing staff in product knowledge, systems, and thl policies.
- Support operational management, identifying improvements and contributing to continuous retail process enhancements.
Requirements:
- Proven retail sales experience and the ability to meet targets.
- Experience in RV, camping, marine, or vehicle sales is an advantage but not essential.
- Good numeracy skills and understanding of sales calculations.
- Competent in using computers, with Excel/Word knowledge being advantageous.
- Flexible and adaptable to changes in the work environment.
What We Offer:
- A competitive salary of $18-$22 per hour, depending on experience.
- The opportunity to work in a dynamic and fast-paced retail environment.
- Training and development opportunities to enhance your skills and knowledge.
- A supportive team environment that values collaboration and open communication.
- Opportunities for growth and development within the team.
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