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Hospitality and Events Sales Executive
2 months ago
We are seeking a highly motivated and experienced Sales and Business Development Professional to join our Sales Team at Newbury Racecourse. As a key member of our team, you will be responsible for driving sales revenue and delivering exceptional customer experiences.
Key Responsibilities- Represent Newbury Racecourse's racing business to potential and existing clients, promoting our hospitality and events offerings.
- Respond to and convert incoming enquiries for raceday hospitality boxes and restaurants, ensuring timely and accurate communication.
- Manage existing accounts and grow their potential, identifying new business opportunities and developing strategic relationships.
- Proactively generate new leads to build and enhance our existing customer portfolio, leveraging industry connections and networking opportunities.
- Prepare detailed and accurate proposals, contract documents, and invoices, ensuring seamless sales processes.
- Ensure the booking system is updated in real-time to allow for accurate sales forecasting and data-driven decision-making.
- Deliver exceptional customer experiences on racedays, meeting and greeting customers, troubleshooting, and liaising with the catering team to exceed expectations.
- Play an integral part in the coordination and delivery of box and dining products, forming close working relationships with the catering team to ensure seamless execution.
- Organize sales visits, both internal and external, to drive business growth and maintain strong relationships with clients.
- Previous experience in a sales environment, preferably with a mix of new business and proactive account management.
- Prior experience within the hospitality or sports industries would be advantageous.
- Exceptional communication and negotiation skills, combined with a flair for customer interaction and relationship-building.
- Motivation and enthusiasm for the role and the company.
- Excellent organizational and administrative skills, with a focus on attention to detail and accuracy.
- A positive, proactive attitude, with a willingness to learn and adapt to new challenges.
- A competitive salary and attractive benefits scheme, including 25 days holiday per year, free annual membership to the Racecourse, reduced-rate childcare, contributory pension scheme, private healthcare scheme, life assurance scheme, and discounted Health Club membership.
- Excellent opportunities for training and career growth, with a focus on professional development and succession planning.
