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Senior Application Solutions Specialist

1 month ago

Manchester, United Kingdom Hyva Full time

About the Company

Hyva Group is a leading provider of innovative transport solutions for the commercial vehicle and environmental industries. Our commitment to development, production, marketing, and distribution of hydraulic loading and unloading system components supports efficient operations worldwide.

We are a global company with over 3,500 employees across more than 110 countries. Our presence includes 30+ subsidiaries and 14 production facilities in key regions like Brazil, China, Germany, India, and Italy. We serve over 20,000 customers through our extensive sales and service network.

Job Description Overview

The Senior Application Solutions Specialist plays a crucial role in increasing sales by creating value for customers. This position ensures that products perform optimally in various applications, from pre-sales to post-sales support. Key responsibilities include identifying the best product fit for specific sites, defining customer-specific solutions, and optimizing technical work preparations for sold capital equipment superstructures.

Main Responsibilities

  • Support Sales and customers in selecting the most suitable product and system solution for their operation, including creating trailer concepts, offer drawings, and SEBIS codes;
  • Manage technical work preparations for sold transport solutions, ensuring designs, project folders, and technical documentation meet quality standards;
  • Operate an internal help desk to answer queries from Sales, customers, product managers, and product specialists on technical issues;
  • Provide technical-commercial support to the Sales team;
  • Study operations and products to recommend improvements for operational, system, or product-related enhancements;
  • Contribute to R&D engineering efforts for continuous product improvement and year model upgrades;
  • Evaluate and integrate customer feedback;
  • Supply necessary product information to support sales efforts;
  • Manage various documentation materials, such as construction guidelines, project files, and technical manuals;
  • Define and execute trainings for trainers, product managers, and customers at country and dealer levels;
  • Utilize Hyva's global processes and tools for these tasks.

Required Skills and Qualifications

  • Bachelor's degree or higher;
  • 8-15 years of experience in engineering or production roles;
  • Proficiency in AutoCad and SEBIS codes;
  • Familiarity with automotive, truck, and other industry standards and practices (nice to have);
  • Excellent English written and verbal communication skills.

What We Offer

  • We prioritize ecology and sustainability, not only for the environment but also for social resources;
  • A highly dynamic and international work environment;
  • Certified Great Place to Work countries;
  • A competitive salary adjusted annually based on performance;
  • A hybrid work arrangement that balances work and life effectively;
  • Nice extras, such as company activities throughout the year.

Diversity

We welcome individuals regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc. A diverse and inclusive work environment enriches our collective success.