Operations Manager

16 hours ago


Newry, United Kingdom Mount Charles Group Full time

As an Operations Manager at the Mount Charles Group, you will be responsible for managing the soft facilities including catering, cleaning, grounds maintenance, waste management, and vending at our Newry, Armagh, Banbridge, Portadown, and Lurgan campuses.

Job Description

We are seeking a highly skilled and experienced individual to join our team as an Operations Manager. In this role, you will be responsible for leading and mentoring a team of managers, supervisors, and operatives to ensure delivery against Key Performance Indicators (KPIs). You will also be responsible for motivating and upskilling your team to meet targets and exceed customer expectations.

The ideal candidate will have experience in managing multi-site contracts and teams, with a strong understanding of commercial awareness and attention to detail. You will also be required to lead by example, embodying the values of the Mount Charles Group, and demonstrate enthusiasm for our customer service and reputation.

This is a permanent full-time role working 37.5 hours per week, Monday to Friday, with flexibility required for occasional weekends and evenings. The salary for this position is £30,000 per annum, plus a car allowance and other benefits such as 25 days' holiday, life assurance, health and wellbeing program, and voluntary healthcare development opportunities.

To be successful in this role, you will need to possess excellent problem-solving, decision-making, and planning skills, as well as the ability to engage with a wide range of personalities and motivate others through belief and energy. You will also need to be adaptable, resilient, and able to work in a dynamic and fast-moving environment.


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