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Contract Manager

2 months ago

Ipswich, Suffolk, United Kingdom Elior Full time
Job Title: Contract Manager

We are seeking a highly skilled Contract Manager to join our team at Elior, a leading contract caterer in the UK. As a Contract Manager, you will be responsible for managing multiple sites, overseeing recruiting, inducting, training, and supporting Site Managers to deliver an efficient and high-quality service to our clients.

Key Responsibilities:
  • Ensure effective communication and integration of Elior's experience across all sites, supporting Site Managers and Service Champions as needed.
  • Drive financial growth through cost control, culinary excellence, and effective merchandising, implementing, monitoring, and evaluating results within site teams to exceed financial targets.
  • Oversee Site Management within the area to ensure proactive team management on site.
  • Recruit high-calibre site managers, develop their skills, and drive them to excel in succession planning, recruitment, training, and people development to deliver high-quality service.
  • Ensure ongoing team communications, including building strong internal and external relationships, management reporting, and client liaison.
  • Maintain proactive relationships with clients to exceed expectations and retain business.
  • Innovate menu planning and design within specified budgets, ensuring high standards of food presentation and portion/quality control across the area.
  • Plan, lead, and deliver effective mobilisation and demobilisation of contracts, coordinating with relevant support functions.
Requirements:
  • Extensive experience in contract catering, within a multi-site, management role.
  • Ability to demonstrate experience in leading, inspiring, and motivating a large and diverse team.
  • Proven experience of working closely and successfully with clients.
  • Confidence in numbers and P&L management.
  • Having a good eye for detail and strong commercial awareness would be an advantage.
What We Offer:
  • FREE On-Site Lunches: Enjoy complimentary lunches, saving you time and money while ensuring you stay nourished and energised throughout the day.
  • Support Your Way of Life: Flexible Working, Holiday Allowance, Family Leave, Paid Charity Leave, Opportunities for career progression, Access mental health support, Comprehensive wellbeing benefits, Life assurance, Workplace pension schemes, Discounts, Cashback, Entertainment, Leisure discounts, and a Cycle-to-Work scheme.

We are committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. If you are a passionate Catering Contract Manager located in or around the East Anglia region, we would love you to join our team where you will be responsible for our education sites within East Anglia.