Customer Service Representative

1 week ago


Grantham, Lincolnshire, United Kingdom Moto Full time

As a valued member of the Moto team, you will have the opportunity to deliver exceptional customer service and play a key role in bringing our UK rest stop experience to life.

We offer a competitive salary of £8-£9 per hour, plus opportunities for additional income through our retention bonus scheme. Our retention bonus is payable subject to completion of KFC's Shift Leadership Programme, with payment made in two 6-monthly instalments, pro-rata based on start date on contract.

The annual bonus scheme is equivalent to 1 week's salary based on average hours worked. We also provide enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance, as well as fabulous development opportunities, including funded qualifications.

In this role, you will be responsible for serving customers in a timely manner, preparing food and refreshments, providing exceptional customer service, handling customer enquiries, operating tills and processing orders, and maintaining product quality and store cleanliness.

Please note that some locations may have limited or no public transport access, so please check site accessibility before applying.

  • Serve customers with a smile and ensure their experience is nothing short of exceptional.
  • Prepare and present food and beverages to the highest standard.
  • Provide support to your colleagues and contribute to a positive working environment.
  • Operate till systems efficiently and accurately process customer orders.


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