Community Wellness Program Lead

3 weeks ago

Windsor, Windsor and Maidenhead, United Kingdom Métis Nation of Ontario Full time

About the Community Wellness Program Supervisor Role

The Métis Nation of Ontario is seeking a highly motivated and experienced Community Wellness Program Supervisor to oversee the full life cycle of their program and/or employees, from hiring to orientation, to coaching and performance management, and termination. The successful candidate will be responsible for providing input into program policy development and implementation, goals and direction, and overall delivery and quality of work.

Key Responsibilities

  • Act as a role model for the expected behavior and culture of the team
  • Explain and screen for behavior and culture when hiring new employees
  • Provide training on work culture, work expectations, job duties, and organizational policies and procedures
  • Provide ongoing coaching to support effective job performance and conduct constructive and timely performance evaluations
  • Organize, plan, and supervise day-to-day work for assigned employees
  • Resolve conflicts that arise among employees
  • Research and prepare detailed and accurate reports, briefing notes, and presentations
  • Attend meetings with senior management, funders, elected officials, and government, and present as required
  • Collaborate with employees to identify ways to improve program or Branch efficiency and effectiveness and implement viable ideas
  • Work with other program supervisors to ensure continuity between the Community Wellness program staff
  • Implement coaching and corrective performance plans where required
  • Handle discipline and termination of employees in accordance with policy
  • Provide appropriate oversight as required by relevant legislation, including the Employment Standards Act, Occupational Health and Safety Act, Workplace Safety and Insurance Act (WSIB), Ontario Human Rights Code, AODA, etc.

Qualifications

  • A post-secondary degree in social services or a related field
  • A strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
  • A high degree of technology literacy and proficiency in standard office equipment
  • Superior organization skills and time/priority management, including managing others and designing and implementing project work plans
  • Advanced communications skills, both written and verbal, including advanced report writing capabilities
  • Demonstrated ability to motivate, lead, and work effectively with others in a supervisory capacity
  • Demonstrated understanding of policies, processes, practices, and documentation used to deliver program services or the Branch mandate
  • Previous 1-2 years or more experience in a People Leader role or comparable experience motivating/leading others
  • Demonstrated experience dealing with personal and confidential information and issues in a mature, tactful, and diplomatic manner
  • Demonstrated experience in quickly acquiring and expanding knowledge and being flexible in a demanding and dynamic environment

Preferred Qualifications

  • Significant knowledge of Métis and/or Indigenous policy issues and principles or a demonstrated ability to quickly acquire knowledge
  • A strong understanding of relevant legislation, including the Canadian Criminal Code, Ontario Human Rights Code, Combating Human Trafficking Act, etc.
  • Demonstrated understanding of policies, processes, practices, and documentation used to deliver program services or the Branch mandate
  • Understanding of the MNO's governance structure and the Canada-Métis Nation Accord
  • Experience in conflict resolution
  • Experience in employee life cycle activities, including recruitment, training, and coaching for performance

Assets

  • Bilingualism
  • Completion of a supervisory or leadership course or certificate
  • Experience in conflict resolution
  • Experience in employee life cycle activities, including recruitment, training, and coaching for performance

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