Student Support and Wellbeing Manager Role

3 weeks ago


London, Greater London, United Kingdom UCL Eastman Dental Institute Full time

About the Opportunity

The Student Support and Wellbeing Manager (Mental Health and Wellbeing) is a leadership role that oversees the mental health and wellbeing support provision for UCL students. As a key member of the Student Support and Wellbeing team, you will be responsible for managing a skilled group of professionals who deliver non-therapeutic support, provide advice and guidance to students, and respond to student of concern matters within the UCL community.

This position requires a thorough understanding of the Higher Education sector, particularly in student services management and administration. You will have expertise in SFE and Research Councils' Disabled Student Allowance processes and a comprehensive knowledge of disability and equality legislation.

Key Responsibilities

  • Manage all aspects of the student/client relationship with excellent people management skills and interpersonal skills
  • Demonstrate best practice in safeguarding and ensure compliance with relevant legislation
  • Collaborate closely with colleagues in Student Support and Wellbeing and across the UCL community to promote inclusive practice, disability, and wellbeing issues

What We Offer

As a valued member of our team, you can expect a competitive salary and a range of benefits, including:

  • A salary estimated at £60,000 - £70,000 per annum, depending on experience
  • 41 days' holiday (27 days annual leave, 8 bank holidays, and 6 closure days)
  • An additional 5 days' annual leave purchase scheme
  • A defined benefit career average revalued earnings pension scheme (CARE)
  • A cycle to work scheme and season ticket loan
  • An immigration loan
  • A relocation scheme for certain posts
  • An on-site nursery
  • An on-site gym
  • Enhanced maternity, paternity, and adoption pay
  • An employee assistance programme: Staff Support Service
  • Discounted medical insurance

Requirements and Qualifications

To be successful in this role, you will need:

  • Substantial knowledge of the Higher Education sector, particularly in student services management and administration
  • Expertise in SFE and Research Councils' Disabled Student Allowance processes
  • A comprehensive knowledge of disability and equality legislation
  • Excellent people management skills and interpersonal skills
  • A full understanding of and ability to demonstrate best practice in safeguarding

About UCL Eastman Dental Institute

We are a world-renowned institution dedicated to advancing dental education, research, and patient care. Our values include excellence, innovation, and inclusivity, and we are committed to providing a supportive and collaborative work environment.



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