Programme Assistant

4 days ago

London, United Kingdom World Jewish Relief Full time
Programme Assistant

World Jewish Relief is seeking a highly organized and detail-oriented Programme Assistant to join our STEP team. As a Programme Assistant, you will play a crucial role in supporting Employment Advisors to provide employment support to refugee clients across the UK.

Key Responsibilities:
  • Support with administration and management of programmes, including regular reporting
  • Support Employment Advisors with client referrals and other general support
  • Assist with the ongoing monitoring and impact measurement of programmes
  • Analyse results and identify trends to use data to drive changes and improve quality of programmes
  • Answer referral phone line
  • Support referral process and management of referrals
  • Eligibility assessments of prospective clients
  • Triage enquiries from case workers and public
Requirements:
  • Previous administrative / team support experience
  • A high level of administrative skills including a good knowledge of Microsoft packages and databases
  • Strong Excel skills
  • Excellent attention to detail and accuracy across every aspect of your work
  • High levels of efficiency and the ability to prioritise work and meet deadlines
  • Ability to use your own initiative and make independent decisions
  • Competency in speaking another language is desirable
Benefits:
  • 23 days holiday pro rata plus bank holidays and Jewish holidays
  • Pension scheme – we contribute 5% to the World Jewish Relief pension scheme
  • Life Insurance – up to 3 times salary to nominated beneficiaries
  • Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
  • Enhanced maternity & paternity pay
  • Employee Assistance Programme – free, confidential advice or support with any personal or work-related concerns or free counselling if needed
  • Season ticket / travel to work loan
  • Cycle to Work Scheme
About Us:

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

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