Customer Service Team Lead

4 weeks ago


Manchester, United Kingdom GXO Logistics Full time
Customer Service Team Leader

GXO Logistics Supply Chain Inc. is seeking a passionate and experienced Customer Service Team Leader to join our busy Greene King Site at Trafford Park.

Key Responsibilities:

  • Lead a team of customer service representatives to deliver exceptional customer experiences
  • Develop and implement customer service strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless customer service delivery
  • Monitor and analyze customer feedback to identify areas for improvement

Requirements:

  • Proven experience in customer service management
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills

About GXO Logistics:

GXO Logistics is a leading provider of supply chain solutions, dedicated to delivering exceptional customer service and driving business growth.



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