Customer Service Team Lead
4 weeks ago
GXO Logistics Supply Chain Inc. is seeking a passionate and experienced Customer Service Team Leader to join our busy Greene King Site at Trafford Park.
Key Responsibilities:
- Lead a team of customer service representatives to deliver exceptional customer experiences
- Develop and implement customer service strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to ensure seamless customer service delivery
- Monitor and analyze customer feedback to identify areas for improvement
Requirements:
- Proven experience in customer service management
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
- Strong analytical and problem-solving skills
About GXO Logistics:
GXO Logistics is a leading provider of supply chain solutions, dedicated to delivering exceptional customer service and driving business growth.
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