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Executive Housekeeper

2 months ago

Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time
About the Role

We are seeking an exceptional Executive Housekeeper to join our team at Coworth Park, a 5-star luxury hotel recognized for its excellence in service and hospitality. As a key member of our Housekeeping team, you will be responsible for ensuring that our guests receive the highest level of service and comfort during their stay.

Key Responsibilities
  • Monitor and maintain high standards of cleanliness and organization throughout the hotel
  • Lead and motivate a team of Housekeeping staff to deliver exceptional service and results
  • Implement and manage stock control processes to ensure efficient use of resources
  • Identify and implement new standards and procedures to enhance service excellence
  • Collaborate with other departments to ensure seamless delivery of services
Requirements
  • Previous experience in a leadership role within Housekeeping in a 5-star luxury environment
  • High levels of energy, organizational skills, and ability to manage time and teams effectively
  • Consistency in providing luxury service to guests and creativity in tackling daily challenges
  • Motivational and inspirational leadership style to drive team performance
  • Excellent communication and customer service skills
What We Offer
  • Fantastic employee bonus scheme and excellent service charge
  • Complimentary stays and breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant social events and team-building activities
  • Competitive private pension scheme and rental deposit scheme
  • Apprenticeship and training opportunities