Luxury Retail Brand Ambassador

2 weeks ago


London, Greater London, United Kingdom ghd Full time
About the Role

We are seeking a highly skilled and motivated Luxury Retail Brand Ambassador to join our team at Gatwick Airport.

Job Summary

The successful candidate will be responsible for delivering exceptional customer service, driving sales, and maintaining a luxury retail environment that exceeds our customers' expectations.

Key Responsibilities
  • Customer Experience and Demonstration: Confidently share ghd's history and expert product knowledge with customers, creating opportunities for theatre and 'play' in-store to deliver unforgettable customer service and experiences.
  • Sales: Actively engage with customers by conducting and encouraging effective sales floor product demonstrations to create a luxury shopping experience, and actively seeking commercial opportunity to drive sales.
  • Counter Management: Ensure the visual and luxury presentation of the retail concession is always maintained to the highest standard and in line with brand guidelines.
  • Stakeholder Management: Internally support your Regional Manager and wider team to deliver brand growth. Externally engage with retailer opportunities to support with local activations and eventing, ensuring that ghd is the customer brand of choice.
Benefits
  • Discretionary uncapped commission structure, paid monthly.
  • 33 days holiday a year (pro-rata for part-time positions).
  • Day off to celebrate your birthday.
  • Generous discount on ghd products.
  • Enhanced parental leave pay.
  • Reward programs, such as recommend a friend bonuses and discretionary incentive schemes.
What We Offer

We pride ourselves on being a young company that has achieved great things by creating a best-in-class range of products that are loved by stylists and consumers alike. We remain fiercely ambitious, with big growth plans, exciting new innovation in the pipeline, and geographic expansion.

Salary and Benefits

Our competitive salary reflects our commitment to rewarding talented individuals who can help us achieve our goals. In addition to a generous compensation package, you'll also enjoy benefits such as 33 days holiday, enhanced parental leave pay, and a generous discount on ghd products.



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