Engineering Logistics Specialist
3 weeks ago
We are seeking a highly skilled Service Controller to join our team in Stoke. The successful candidate will be responsible for allocating engineers to jobs, ensuring works are completed to schedule, and managing customer communications.
Key Responsibilities:
- Assigning jobs and prioritizing work for the field engineering team.
- Ensuring works are completed to schedule and providing feedback on service planning and performance.
- Efficiently organizing service engineers' workloads and raising job cards.
- Updating customers on repairs, conducting stock checks, and handling warranty claims.
- Managing internal invoicing and general supporting administration, including ad hoc duties.
The ideal candidate will have experience in a technical industry and be able to manage multiple priorities.
Requirements:
- Automotive/machinery industry service experience.
- Experience working on a service desk within a technical industry.
What We Offer:
- A competitive salary of £30,000 per annum.
- 22 days paid annual leave, plus statutory holidays rising with length of service.
- Pension scheme.
- Career progression opportunities.
- O2 Benefits.
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