Financial Operations Manager

1 day ago


StratforduponAvon, Warwickshire, United Kingdom Made Employment Ltd Full time
Job Title: Financial Operations Manager

Salary: £30,000 - £35,000 per annum

About the Role:

We are seeking a highly skilled Financial Operations Manager to join our team at Made Employment Ltd. As a key member of our operations department, you will be responsible for managing daily accounts from various clients, ensuring timely collection of debts, and providing exceptional customer service.

Key Responsibilities:
  • Manage accounts referred by clients for debt collection, payment plan setup, and meter installation
  • Perform activities via telephony or written communication
  • Coordinate with Field Representatives for site visits
  • Provide customer support and resolve queries efficiently
Benefits:
  • Shift flexibility (salary adjusted accordingly)
  • 28 days holiday (including Bank holidays)
  • Additional 1 day annual leave for each year worked up to 5 years
  • Christmas shut down (usually 24th December – 2nd January)
  • Birthday 'Love to Shop' voucher
  • Regular training, coaching, and career development planning
  • Private pension contributions
  • Employee Assistance Scheme with confidential access to free counselling and mental health services
  • Annual salary review


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