Doorperson
2 weeks ago
About Montcalm Collection
We are a luxury hotel group renowned for our exceptional service and timeless style. If you are passionate about delivering a world-class experience to our discerning guests, we want to hear from you. We are seeking a skilled Doorperson to join our team at one of our iconic hotels.
Key Responsibilities
- Greet all guests in a friendly and professional manner.
- Provide the highest possible standard of service to the guests.
- Ensure that all messages and facsimiles are delivered to guests as quickly as possible.
- Be familiar with where all rooms are located and what facilities each type of room offers to the guest.
- Ensure that the entrance and surrounding areas are always kept clean and tidy.
- Ensure that all guest requests are met and followed up in a polite and efficient manner.
- Have a thorough knowledge of the hotel and the company.
- Promote other Montcalm Hotels and restaurants.
- Good knowledge of London and continually update knowledge of the latest trends.
Benefits
We offer a range of benefits to our employees, including collaborative and empowering team dynamics, pathways for promotions and growth within the brand, recognition and rewards, and comprehensive training.
Requirements
To be considered for this role, you will need to have excellent communication skills, be able to work on your own initiative, and have a comprehensive knowledge of London restaurants and attractions.
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