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Customer Service Representative
2 months ago
Overview
Lidl is a dynamic and collaborative environment where everyone brings their unique skills and experiences to the table. As a Customer Assistant, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our stores.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a friendly and efficient manner.
- Work efficiently to receive and process deliveries, maintaining a high level of stock accuracy and presentation.
- Proactively maintain a clean and organized store environment, adhering to health and safety standards.
- Support the bakery team in preparing and merchandising fresh goods.
- Merchandise and maintain the Non-Food products, ensuring a visually appealing and easy-to-shop environment.
Requirements
- Previous experience in a fast-paced retail environment.
- Excellent communication and interpersonal skills.
- Flexibility to work a variety of shifts, including early mornings and late evenings.
- A positive attitude and willingness to learn and adapt.
- Ability to work effectively as part of a team.
What We Offer
- Competitive hourly pay rate.
- Additional pay for bank holidays and night shifts.
- Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme.
- Opportunities for career progression and professional development.
Join Our Team
Lidl is committed to creating a supportive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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