Swindon AP/AR Coordinator

14 hours ago


Swindon, Swindon, United Kingdom Disability Solutions Full time
Customer Service Specialist Job Overview

As a Customer Service Specialist at Disability Solutions, you will play a crucial role in providing exceptional customer service and support to both internal and external stakeholders. Your primary responsibility will be to ensure timely and compliant responses to customer inquiries, while also collaborating with external agencies and suppliers to meet customer expectations.

Key Responsibilities:
  • Provide exceptional customer service and support to internal and external stakeholders.
  • Ensure timely and compliant responses to customer inquiries.
  • Collaborate with external agencies/suppliers to facilitate statement reviews and meet customer expectations.

Required Skills and Qualifications:
  • Previous experience in customer-facing roles is preferred.
  • Strong verbal, analytical, and interpersonal skills.
  • Excellent communication and problem-solving skills.
  • Familiarity with JD Edwards ERP system is an advantage.
  • Ability to work with ticketing systems, such as Salesforce, for query resolution.

Estimated Salary: £35,000 - £45,000 per annum (depending on experience)

Benefits:
  • Annual salary + shift allowance.
  • Pension scheme.
  • Bonus structure.
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