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Infrastructure Lead Engineer
2 months ago
About the Role:
We are seeking an experienced Infrastructure Lead Engineer to join our team at Infoplus Technologies UK Limited. As a key member of our infrastructure team, you will be responsible for designing, implementing, and managing our infrastructure solutions.
Key Responsibilities:
- Design and develop future-state infrastructure processes and automate them using Python, shell scripting, and PowerShell.
- Manage the systems team to implement objectives and activities, and identify critical technical roadblocks, risks, and resource needs.
- Drive automated patch management systems, including automated scanning of missing patches and deployment across endpoints and servers.
- Own the solution from requirements analysis to commitment, development, deployment, operational, and withdrawal stages.
- Discuss and clarify automation application design with stakeholders at the appropriate stage of the lifecycle.
- Have hands-on experience in SCCM infra – BAU, SCCM version upgrades, site roles installation and configuration, and other setups.
- Validate operational readiness, including requirements, design, event engineering, testing, documentation, training, tools, change management, SLAs, service assurance policies & procedures, escalation procedures, and disaster recovery & business continuity.
- Write service documentation based on operational requirements.
- Experience in infrastructure implementation programs, including major and regular patching and upgrade initiatives to drive the latest technology stack and platform health.
- Experience with DEVOPS or a thorough understanding of the principles behind it.
- Lead complex troubleshooting sessions across multiple data centers, networks, technical disciplines, and interface with external clients.
- Comfortable developing and delivering presentations to executive management and clients involving complex technical concepts.
- Build complex and high-availability environments using this technology.
- Understand IT Service and Delivery Management principles with a proven track record of delivering results and introducing practical project management techniques.
- Exhibit confidence communicating and interacting with management across LOB & technology teams.
- Desired certifications like RHEL, DevOps, MCSE, CCNA.
- Hypervisor technology, especially on VMware/ESXi version 5.5 and 6.
- Experience in building and supporting Microsoft Windows & Linux/Unix platforms and Middleware Platforms (RHEL8, RHEL9, Windows 2012/2019 etc.).
- Knowledge of Patch automation tools like SCCM/MCM.
- Wintel-based server farm including latest versions of Windows, Microsoft SQL, Load Balancing, Clustering, and Disaster Recovery techniques.
- Strong understanding and familiarity with Network Topology concepts.