Maternity Leave Support Role

2 weeks ago


London, Greater London, United Kingdom Disguise Group Full time

Are you a technical whiz looking for a new challenge? Do you have experience in providing exceptional customer experiences? If so, we want to hear from you As a Maternity Leave Support Role, you will be joining our customer experience team on a maternity leave cover basis and will be responsible for providing top-notch technical support to our clients across the EMEA region.

About the Team

We are a dynamic and passionate team dedicated to delivering exceptional customer experiences through our cutting-edge technology and expertise. Our team members are highly skilled, enthusiastic, and committed to pushing the boundaries of what is possible.

Key Responsibilities:
  • Provide technical support to clients via email, phone, and other communication channels.
  • Collaborate with internal teams to ensure seamless client experiences.
  • Stay up-to-date with the latest industry trends and developments.
  • Travel may be required for on-site support visits.
Requirements

To succeed in this role, you should have:

  • A strong background in technical support, preferably in the entertainment industry.
  • Excellent communication and interpersonal skills.
  • The ability to work well under pressure and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Familiarity with technology used in the entertainment industry, including camera tracking systems, media servers, and video systems.

In return, we offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus benefits and opportunities for career growth.



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