Infrastructure Operations Specialist

4 weeks ago


Leeds, Leeds, United Kingdom Fruition IT Full time £32,500
Job Title: Customer Operations Analyst

We are seeking a highly skilled Infrastructure Operations Analyst to join our team at Fruition IT. As a key member of our operations team, you will be responsible for monitoring internal systems, processing alerts, and working collaboratively with other teams to ensure seamless service delivery.

Key Responsibilities:
  • Monitoring of internal systems and processing alerts
  • Collaboration with the infrastructure team to ensure efficient service delivery
  • Excellent telephone manner and strong customer service skills
  • Experience and understanding of Windows Server 2012, Microsoft SQL Server 2012, O365, WAN/LAN Technologies, and Remote Access
  • Knowledge of monitoring tools such as Microsoft System Centre Operations Manager, SolarWinds, and Squared Up
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading professional services firm

Fruition IT is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.



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