Strategic Partnership Manager

1 week ago


Liverpool, Liverpool, United Kingdom Lifetime Training Ltd Full time
{"title": "Strategic Partnership Manager", "content": "Job Overview

We are seeking a highly skilled Strategic Partnership Manager to join our team at Lifetime Training Ltd. As a key member of our business development team, you will be responsible for building and maintaining strong relationships with our employer partners, driving business growth and revenue.

Key Responsibilities
  • Develop and implement strategic account plans to manage and grow accounts
  • Retain partners, build strong, trusting relationships with a network of stakeholders across the partner's business
  • Understand partner needs and identify new business opportunities within your portfolio, analyse and review performance, spot trends in growth or decline and identify solutions to drive success
  • Provide superior customer service, leading to high levels of customer satisfaction
  • Develop 'trusted advisor' status with partner stakeholders and executive sponsors to help shape and influence future partnership strategy
  • Communicate and coordinate with internal teams to deliver solutions within agreed timeframes
  • Identify opportunities for improvement which maximise new and existing revenues and improve partner and learner satisfaction
  • Lead, develop and manage the Partnership Associates ensuring that they are actively driving programme delivery
What We Offer
  • Demonstrated ability to understand customer business goals and how to create strategies to help achieve them
  • Proven experience of operating successfully in a senior level sales role including pitching proposals, developing, and presenting solutions to partners
  • Proven experience of developing trust, and maintaining strong relationships with senior stakeholders
  • Experience of working in a customer focused environment to deliver high levels of customer satisfaction
  • Familiarity of working in a high demand environment delivering to targets and tight deadlines
  • Excellent communication, presenting and listening skills
Benefits
  • 25 days' holiday rising with service and your birthday off
  • Holiday purchase scheme for those life changing trips and moments
  • Long service reward and recognition
  • Enhanced Pension Group Life Assurance – 3 x Annual salary
  • Unlimited access to six Smart Health services including a 24/7 virtual GP
  • Health Cash Plan
  • Access to curated wellbeing content and our Employee Assistance Programme
  • Perkbox
  • Enhanced sick pay
  • Enhanced Maternity/Shared Parental and Adoption packages leave
  • A reward programme and recognition programme and annual awards event
", "lang_code": "en-US"}

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