Strategic Partnership Manager
1 week ago
We are seeking a highly skilled Strategic Partnership Manager to join our team at Lifetime Training Ltd. As a key member of our business development team, you will be responsible for building and maintaining strong relationships with our employer partners, driving business growth and revenue.
Key Responsibilities- Develop and implement strategic account plans to manage and grow accounts
- Retain partners, build strong, trusting relationships with a network of stakeholders across the partner's business
- Understand partner needs and identify new business opportunities within your portfolio, analyse and review performance, spot trends in growth or decline and identify solutions to drive success
- Provide superior customer service, leading to high levels of customer satisfaction
- Develop 'trusted advisor' status with partner stakeholders and executive sponsors to help shape and influence future partnership strategy
- Communicate and coordinate with internal teams to deliver solutions within agreed timeframes
- Identify opportunities for improvement which maximise new and existing revenues and improve partner and learner satisfaction
- Lead, develop and manage the Partnership Associates ensuring that they are actively driving programme delivery
- Demonstrated ability to understand customer business goals and how to create strategies to help achieve them
- Proven experience of operating successfully in a senior level sales role including pitching proposals, developing, and presenting solutions to partners
- Proven experience of developing trust, and maintaining strong relationships with senior stakeholders
- Experience of working in a customer focused environment to deliver high levels of customer satisfaction
- Familiarity of working in a high demand environment delivering to targets and tight deadlines
- Excellent communication, presenting and listening skills
- 25 days' holiday rising with service and your birthday off
- Holiday purchase scheme for those life changing trips and moments
- Long service reward and recognition
- Enhanced Pension Group Life Assurance – 3 x Annual salary
- Unlimited access to six Smart Health services including a 24/7 virtual GP
- Health Cash Plan
- Access to curated wellbeing content and our Employee Assistance Programme
- Perkbox
- Enhanced sick pay
- Enhanced Maternity/Shared Parental and Adoption packages leave
- A reward programme and recognition programme and annual awards event
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