Customer Experience Lead

2 days ago


Street, Somerset, United Kingdom Greggs Plc Full time
Role Overview

This is an exciting opportunity to join our dynamic team at Greggs Plc as a Customer Experience Lead. In this role, you will be responsible for delivering exceptional customer service and leading the team to achieve high standards in the shop.

About the Position

The estimated salary for this position is £28,000 - £32,000 per annum, depending on experience. Your key responsibilities will include inspiring the team to deliver amazing results, serving customers in a fast and friendly manner, and maintaining high standards in the shop.

Benefits and Perks
  • Competitive pay with regular reviews
  • Colleague discount offering up to 50% off favourite Greggs products
  • Free hot drinks during breaks
  • Paid breaks to rest and recharge
  • We share 10% of all profits with colleagues
  • Holiday entitlement growing with your career
  • Colleague share plans for investment and savings
  • Pension scheme with employer matching contributions
  • Employee assistance app and confidential helpline
  • Long service awards recognising career milestones
  • Savings and discounts across various brands and retailers


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