Helpdesk Specialist

7 days ago


Birmingham, Birmingham, United Kingdom ALLEGIANCE TECHNOLOGY LTD Full time
About the Role:

This role involves providing remote technical support to external clients while being involved in various hands-on projects.

Responsibilities include resolving and escalating support tickets, contributing to major projects such as upgrades, rollouts, and migrations, conducting technical research to develop tailored client solutions, logging and updating IT support issues, and participating in technical training and professional development.



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