EUC Technical Support Engineer Position
6 days ago
**Company Overview:**
Bauer Media Group is a leading media company that operates in the UK market. We are looking for an experienced EUC Technical Support Engineer to join our team.
**Job Description:**
We are seeking a highly skilled individual to provide technical support for our end-user computing infrastructure. The successful candidate will be responsible for ensuring the availability, security, and maintenance of our EUC environment.
**Estimated Salary:** £50,000 - £70,000 per annum (dependent on experience)
**Required Skills and Qualifications:**
- Microsoft 365 Certified
- Prior experience as an EUC specialist
- Strong experience performing 3rd line level technical support of Windows 10/11 OS and related hardware, as well as mobile devices incl. liaising with device OEM technical support where required
**Benefits:**
- 25 days holiday + bank holidays + 2 volunteer days
- Internal Bauer Academy – Wide range of learning opportunities to support with your Career Development
- Opportunity to buy additional holiday
- Enhanced Maternity and Paternity pay
- Company pension
- Cycle to work scheme, tech loan scheme and groups discounts for healthcare insurance
**Job Requirements:**
- Ensure EUC infrastructure and back-office services are available, secure, and up-to-date.
- Handle diagnosis, troubleshooting, escalation, and notifications for EUC-related issues.
- Manage application packaging, OS and software deployment, and support technologies for remote workers and Unified Communication tools (. MS Teams).
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