EUC Technical Support Engineer Position

6 days ago


Peterborough, Peterborough, United Kingdom Bauer Media Group Full time

**Company Overview:**

Bauer Media Group is a leading media company that operates in the UK market. We are looking for an experienced EUC Technical Support Engineer to join our team.

**Job Description:**

We are seeking a highly skilled individual to provide technical support for our end-user computing infrastructure. The successful candidate will be responsible for ensuring the availability, security, and maintenance of our EUC environment.

**Estimated Salary:** £50,000 - £70,000 per annum (dependent on experience)

**Required Skills and Qualifications:**

  • Microsoft 365 Certified
  • Prior experience as an EUC specialist
  • Strong experience performing 3rd line level technical support of Windows 10/11 OS and related hardware, as well as mobile devices incl. liaising with device OEM technical support where required

**Benefits:**

  • 25 days holiday + bank holidays + 2 volunteer days
  • Internal Bauer Academy – Wide range of learning opportunities to support with your Career Development
  • Opportunity to buy additional holiday
  • Enhanced Maternity and Paternity pay
  • Company pension
  • Cycle to work scheme, tech loan scheme and groups discounts for healthcare insurance

**Job Requirements:**

  • Ensure EUC infrastructure and back-office services are available, secure, and up-to-date.
  • Handle diagnosis, troubleshooting, escalation, and notifications for EUC-related issues.
  • Manage application packaging, OS and software deployment, and support technologies for remote workers and Unified Communication tools (. MS Teams).


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