Senior Employee Relations Specialist
2 months ago
Diligenta is seeking a highly skilled Senior Employee Relations Advisor to join our People Function. As a key member of our team, you will be responsible for providing expert advice and guidance on complex employee relations matters, ensuring that all risks are effectively mitigated.
Key Responsibilities- Provide commercially driven solutions to employee relations issues, ensuring compliance with current legislation and best practice.
- Lead on casework escalated to ACAS and/or Employment Tribunal, mitigating risks and minimizing costs.
- Respond to and coordinate the employment tribunal claims process, working closely with the ER Manager and Diligenta's employment lawyer.
- Identify and communicate issues and risks to the business, escalating as necessary to the Strategic People Partner and ER Manager.
- Assist in the development and analysis of company policies and procedures to ensure proactive response to issues.
- Provide technical expertise to managers and the People function, supporting business change initiatives.
- Proven experience managing employee relations processes.
- Extensive knowledge of employment law and ability to provide commercially driven solutions.
- Experience in coaching and developing individuals on People and ER-related matters.
- Ability to coach, support, challenge, and influence decisions to effectively negotiate sensitive, pragmatic, and commercially focused resolutions.
- Skilled in leveraging data insights to drive positive outcomes.
- Strong communication and stakeholder management skills, adaptable to all levels of the organization.
Diligenta's vision is to be acknowledged as a Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
What We Offer- 33 days including Bank Holidays.
- Eligibility for an annual discretionary bonus scheme.
- Personal and career development opportunities to progress your aspirations within the company and through our global parent company (Tata Consultancy Services).
- Access to Perks at Work, an online discounted shopping platform, saving you money on a wide range of goods and services.
- Cycle to Work Scheme & Interest-free Season Ticket loans.
- A company-wide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
- A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave, and Retirement Leave.
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection.
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