Entry Level Helpdesk Engineer Position

1 week ago


Bristol, Bristol, United Kingdom Luton Bennett Full time
Role Overview

We are seeking an Entry Level Helpdesk Engineer to join our team at Luton Bennett. This is an excellent opportunity for a recent graduate or someone looking to transition into a career in IT support.

About the Team

Our team is passionate about delivering exceptional service to our clients, and we are looking for someone who shares our values and enthusiasm.

Key Responsibilities
  1. Provide technical support to our clients via phone, email, or in-person.
  2. Collaborate with the technical team to resolve complex problems and improve our services.
  3. Maintain accurate records of all incidents and resolutions.
  4. Participate in regular training sessions to enhance your skills and knowledge.
Requirements
  • A degree in IT or a related field (or equivalent experience).
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a team environment.
  • Basic understanding of Microsoft 365 and SharePoint.
What We Offer

As an Entry Level Helpdesk Engineer at Luton Bennett, you will receive:

  • A salary of £25,500 - £26,500 per annum.
  • Ongoing training and development opportunities.
  • The chance to work with a dynamic and supportive team.
  • A comprehensive benefits package including [insert benefits].


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