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Framework Delivery Manager
2 months ago
We are seeking a highly skilled Framework Delivery Manager to join our team at Equiniti. As a key member of our department, you will be responsible for managing the delivery of required services to clients under our Local Government Pension Scheme (LGPS) Framework.
Key Responsibilities- Manage the prioritization and delivery of Business as Usual Support, small change, and day 2/framework deliverables for the EQ LGPS framework.
- Ensure that all activities are run according to agreed best practice standards, providing clear visibility to clients, internal management, and team members.
- Maintain and enhance project management standards for areas such as project deliverables, client reporting, staff assignments, phases of testing, risk, and quality management.
- Balance client needs with company requirements and conflicting needs.
- Develop and maintain internal reporting mechanisms to monitor and escalate issues, including product functionality, financial profitability, divergences from the agreed plan, and client concerns.
- Provide management information on performance metrics, including resource utilization, profitability, and quality measures.
- Act as a point of escalation for framework issues, including client complaints, profitability, risk mitigation, and risk management.
- Educated to degree level, with a minimum of two A-level subjects.
- PMI or other relevant qualification, with part qualification and/or on-training program.
- Previous line management and project management experience.
- Experience working with a product development company, ideally in pensions.
- Comfortable dealing with senior-level pension professionals.
- Familiarity with consulting, administration, and system implementation in the pensions arena.
- Understanding of DB, DC, CARE, and hybrid pension arrangements.
- Familiarity with current and planned legislation regarding pensions.
- Save For Your Future - Equiniti Pension Plan, with company matching up to 10%.
- All Employee Long Term Incentive Plan (LTIP), providing opportunities for company-wide benefits.
- Health and Wellbeing - Employee Assistance Program, including counseling, legal, and wellbeing support.
- Employee discounts and cashback through our EQ Wins Platform.
- Flexible Benefits - purchase a wide variety of benefits through our flex plan.
- Time Off - 28 days holiday + bank holidays, with 2 volunteer days.
- Winning together - Equiniti ICON award vouchers, recognizing individual contributions.
- Learning & Development - investment in LinkedIn Learning for all colleagues.
