Information Governance Support Officer

1 week ago

Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

About the Role

We are seeking an experienced Information Governance Support Officer to join our dynamic and growing Information Governance team at Birmingham Community Healthcare NHS Foundation Trust.

As an Information Governance Support Officer, you will be responsible for providing administrative support to the IG team, including managing internal and external IG queries, IG incidents, Freedom of Information and Data Subject Access requests, and carrying out administrative tasks to support delivery of the information governance work plan.

You will also be responsible for providing administrative support for the Data Security and Protection Toolkit and arranging and supporting internal meetings.

Training is available for Freedom of Information requests, Data Subject Access requests, management of information governance incidents, and other specific information governance-related tasks if you are new to Information Governance.

In line with our agile working policy, there is also an opportunity for partial working from home to be considered, providing business needs are met.

Main Responsibilities

  • Provide first-line contact to the IG team, providing basic advice and signposting to IG colleagues from more complex matters
  • Process IG incidents and communicate with staff throughout the Trust to ensure appropriate resolution
  • Receipt and processing of Freedom of Information requests
  • Receipt and processing of Data Subject Access Requests
  • Administration and project support to the IG Team
  • Uploading of documents to Intranet site/content management
  • Direct project support to improvement and transformation projects as required
  • Organisation of meetings, production of Agendas and Minutes, and distribution of papers
  • Operational document and records management activities within standard operating procedures

Person Specification

  • A Level qualifications or equivalent
  • Advanced IT and typing skills qualification
  • Recognised training qualification
  • Relevant experience of working within a governance environment
  • Information Governance experience (desirable)

About Us

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics, and inpatient facilities. We deliver a wide range of services for children, young people, parents, and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre, and one of Europe's leading Dental Hospitals and School of Dentistry.

We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

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